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Regional Concierge Navigator (Northern California)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.75 - $27.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Inclusive and supportive work environment

Job Description

Alignment Health is a pioneering healthcare company dedicated to transforming the conventional healthcare landscape, with a strong focus on serving seniors, as well as individuals who are chronically ill and frail. The company emphasizes a patient-first approach and strives to offer compassionate, comprehensive care to its members, ensuring they receive the support and services they need to maintain their health and well-being. Alignment Health operates as a fast-growing organization that fosters innovation and growth opportunities within its community, making it an exciting place for professionals passionate about making a meaningful difference in the lives of seniors and vulnerable populations. The... Show More

Job Requirements

  • High school diploma or GED
  • minimum 1 year experience with Medicare Advantage or HMO member navigation including claims, referrals, and authorizations
  • minimum 1 year call center experience (outbound or inbound with problem-solving)
  • ability to communicate professionally and effectively
  • ability to read and interpret safety rules and procedure manuals
  • effective written and oral communication skills
  • ability to perform basic math calculations including money and measurement units
  • problem-solving and reasoning skills
  • ability to analyze statistical reports
  • ability to work in fast-paced environment
  • flexibility to work full-time and overtime during Annual and Open Enrollment Periods

Job Location

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