Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $120,000.00 - $134,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Performance bonus
Employee Discounts
Professional Development
travel privileges
Job Description
Qatar Airways Group, a leading global airline known for its commitment to excellence and innovation, has evolved from humble beginnings with just four aircraft into a diversified aviation powerhouse operating across 12 different business sectors. Renowned for setting industry standards and breaking new ground in air travel, Qatar Airways continues to push boundaries by fostering a culture where bold ideas and passion thrive. With an international footprint and an unwavering dedication to customer satisfaction, the company is recognized for delivering a 5-star service experience to millions of travelers worldwide. This dynamic environment offers employees an extraordinary opportunity to grow professionally... Show More
Job Requirements
- Relevant college or university qualification to minimum bachelor’s degree
- Minimum 7 years of job-related experience
- Experience within an airline, customer service environment or GHA operations environment
- Experience as an airport manager with a major airline
- Extensive overall knowledge of all areas and the airline/airport operation
- Work experience in a multi-cultural environment
- Leadership/ management skills
Job Qualifications
- Relevant college or university qualification to minimum bachelor’s degree
- Minimum 7 years of job-related experience
- Experience within an airline, customer service environment or GHA operations environment
- Experience as an airport manager with a major airline
- Extensive overall knowledge of all areas and the airline/airport operation
- Work experience in a multi-cultural environment
- Leadership/ management skills
Job Duties
- Implement ground services strategy at a grass roots level
- Accountable for stations overall operational requirements including safety and security, business and contingency plans and emergency and accident response
- Ensuring that overall airport operations meet Qatar Airways standard, policies and procedures whilst satisfying local and international standards and conforming to aviation regulatory requirements
- Responsible for all areas of airport operations
- Ensuring that Qatar Airways staff, service providers and handling agencies always provide highest level of service to both customers and colleagues whilst delivering Qatar Airways product and services at a 5-star level
- Managing the services and day-to-day operations within the respective lounges
- Ensuring that lounge usage policy and standards are maintained across the respective lounges and are reviewed regularly
- Managing the station's budget and operating costs
- Enhancing and protecting revenue without compromising customer satisfaction, safety and security
- Optimizing the workforce at stations level to minimize cost and ensure adequate coverage
- Managing the handling agent and suppliers to ensure that they deliver services and products as stipulated in the contract
- Establishing the department or teams objectives and priorities to align with and support business objectives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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