Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $34.99
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
new child leave
personal day
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally renowned hospitality company dedicated to creating a welcoming and inclusive environment for both its guests and employees. With a strong emphasis on belonging, Hyatt transforms travel into meaningful journeys, encounters into memorable experiences, and jobs into rewarding careers. Hyatt's philosophy centers around the idea that hospitality is more than just a job; it is a career for passionate individuals who care deeply about delivering exceptional service. Hyatt prides itself on fostering a connected, sustainable workplace where every employee's role is valued, individuality is celebrated, and opportunities for growth and development are abundant.
The Hyatt Regency San Francisco is situated in the heart of the city’s financial district, offering guests sophisticated urban-modernist accommodations with stunning views of the San Francisco Bay and skyline. The hotel recently underwent a multimillion-dollar renovation to enhance its spacious guest rooms and suites, showcasing inviting modernist design and top-tier amenities that cater to the needs of discerning travelers. This prime location on the Embarcadero allows guests to explore San Francisco's vibrant urban setting while enjoying refined comfort and exceptional hospitality.
The Regency Club Attendant role at Hyatt Regency San Francisco is pivotal to maintaining the hotel’s commitment to luxury and guest satisfaction. This position involves delivering outstanding service within the exclusive Regency Club Lounge, ensuring an elegant and welcoming atmosphere where guests can relax and enjoy premium food and beverage offerings. The attendant is responsible for maintaining the presentation, cleanliness, and smooth operation of the lounge throughout all service periods, including breakfast, refreshments, and evening hors d'oeuvres. Key responsibilities include greeting guests warmly and professionally, managing lounge access, replenishing and presenting food and beverages attractively, and addressing guest requests promptly and courteously.
In this role, the attendant plays a vital part in creating a personalized and refined experience for every guest, embodying Hyatt’s core values and brand standards. The position demands attention to detail, excellent communication skills, and the ability to work collaboratively with other hotel departments to ensure seamless guest service. This hourly position offers competitive compensation at $34.99 per hour and includes a comprehensive benefits package designed to support colleagues’ health, well-being, and professional growth. Joining Hyatt Regency San Francisco as a Regency Club Attendant means becoming part of a dynamic team dedicated to making travel more human, connected, and sustainable, while building a lasting career in hospitality.
The Hyatt Regency San Francisco is situated in the heart of the city’s financial district, offering guests sophisticated urban-modernist accommodations with stunning views of the San Francisco Bay and skyline. The hotel recently underwent a multimillion-dollar renovation to enhance its spacious guest rooms and suites, showcasing inviting modernist design and top-tier amenities that cater to the needs of discerning travelers. This prime location on the Embarcadero allows guests to explore San Francisco's vibrant urban setting while enjoying refined comfort and exceptional hospitality.
The Regency Club Attendant role at Hyatt Regency San Francisco is pivotal to maintaining the hotel’s commitment to luxury and guest satisfaction. This position involves delivering outstanding service within the exclusive Regency Club Lounge, ensuring an elegant and welcoming atmosphere where guests can relax and enjoy premium food and beverage offerings. The attendant is responsible for maintaining the presentation, cleanliness, and smooth operation of the lounge throughout all service periods, including breakfast, refreshments, and evening hors d'oeuvres. Key responsibilities include greeting guests warmly and professionally, managing lounge access, replenishing and presenting food and beverages attractively, and addressing guest requests promptly and courteously.
In this role, the attendant plays a vital part in creating a personalized and refined experience for every guest, embodying Hyatt’s core values and brand standards. The position demands attention to detail, excellent communication skills, and the ability to work collaboratively with other hotel departments to ensure seamless guest service. This hourly position offers competitive compensation at $34.99 per hour and includes a comprehensive benefits package designed to support colleagues’ health, well-being, and professional growth. Joining Hyatt Regency San Francisco as a Regency Club Attendant means becoming part of a dynamic team dedicated to making travel more human, connected, and sustainable, while building a lasting career in hospitality.
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including weekends and holidays
- prior experience in hospitality or customer service preferred
- excellent verbal communication skills
- ability to stand for extended periods
- ability to follow health and safety regulations
- positive attitude and strong teamwork skills
Job Qualifications
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- attention to detail
- ability to maintain professionalism in guest interactions
- knowledge of food and beverage service standards
- basic understanding of sanitation and hygiene practices
Job Duties
- Greet Regency Club guests in a warm, professional, and engaging manner
- monitor access to the Regency Club Lounge and assist eligible guests with entry questions or concerns
- set up, replenish, and break down food and beverage offerings for breakfast, refreshments, evening hors d'oeuvres, and other service periods
- maintain cleanliness, organization, and presentation of the lounge, buffet areas, seating spaces, and service stations
- ensure all food and beverage items are displayed attractively and replenished in a timely manner
- clear tables, wash or transport dishes, and maintain sanitation standards in accordance with Hyatt and local health regulations
- respond promptly to guest requests, including beverage service, local recommendations, and general hotel information
- communicate guest needs, service issues, and maintenance concerns to the appropriate hotel departments
- monitor inventory of lounge supplies, food items, beverages, and guest amenities
- notify management of restocking needs
- support special guest requests and help resolve service concerns with professionalism and discretion
- uphold Hyatt brand standards and contribute to a positive, luxury-oriented guest experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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