Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Benefits
free movie passes
discounted concessions
401(k) retirement plan with company match
Job Description
Regal Cinemas is a leading entertainment company renowned for providing exceptional movie-going experiences across the United States. With a robust network of theaters, Regal is dedicated to delivering the highest level of guest service and cinematic quality, offering a diverse range of films, premium viewing options, and a welcoming environment to all patrons. As a part of the entertainment and movie theater industry, Regal places a strong emphasis on team collaboration, customer interaction, and operational excellence to ensure every visit is memorable and enjoyable. The company culture values responsibility, attentiveness, and professionalism, underpinning its commitment to customer satisfaction and operational... Show More
Job Requirements
- Completion of cast certification program as a cast member and as box office cashier or progress towards completion
- If the theatre sells alcohol and assigned duties include selling or serving alcohol must complete legally required state or local training and obtain required certificate
- Must complete Regal Responsible Beverage Server training on Regal Online University
- Ability to possess good public speaking skills listen effectively and respond clearly and directly
- Ability to perform calculations with speed and accuracy and identify and correct errors
- Must identify problems gather relevant data and evaluate information to reach conclusions based on evidence
- Must possess excellent communication skills with customers co workers and management
- Ability to establish goals budget time and set priorities to achieve desired objectives
Job Qualifications
- Completion of cast certification program as a cast member and as box office cashier or progress towards completion
- Good public speaking skills listen effectively and respond clearly and directly
- Ability to perform calculations with speed and accuracy and identify and correct errors
- Ability to identify problems gather relevant data and evaluate information to reach conclusions based on evidence
- Excellent communication skills with customers co workers and management
- Ability to establish goals budget time and set priorities to achieve desired objectives
Job Duties
- Operating POS system including the proper handling of and responsibility for accuracy of cash drawer credit cards travelers checks gift cards and redeemed discount tickets passes and coupons
- Up selling and suggestive selling of premium viewing experience including 3D RPX IMAX
- Promoting the Regal Crown Club program
- Ensuring tickets are sold in accordance with the MPAA rating system and company policy
- Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
- Operating preparing and cleaning of all concession related equipment
- Complying with all local state and federal food safety laws
- Tearing tickets collecting and depositing appropriate stub and directing patrons to their auditoriums
- Inspecting backpacks and packages when applicable
- Managing crowd control and assisting guests in finding seats in auditoriums when necessary
- Conducting in theatre inspections to monitor picture and sound quality watch for film and content theft and help maintain a safe quality environment within the auditoriums
- Reporting to management any problems discrepancies or unusual situations that arise at the theatre
- Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms lobby area hallways and other areas outside of the auditorium
- Monitoring the cleanliness and operation of theatre vending equipment
- Assisting with all opening and closing duties as assigned by management
Job Location
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