Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
free movie passes
discounted concessions
401(k) retirement plan
company match
Job Description
Regal Cinemas, a leading entertainment company in the motion picture exhibition industry, operates numerous movie theaters across the country, providing exceptional movie-going experiences to millions of guests each year. As a part of the Regal corporate family, this role is integral to maintaining the company's commitment to delivering outstanding customer service and fostering a welcoming atmosphere within the theater environment. Regal Cinemas specializes in offering a premium and immersive entertainment experience, combining state-of-the-art projection technology, comfortable seating, and exceptional in-theater dining services through their Cinebarre locations. This company prides itself on creating memorable moments that go beyond just watching movies,... Show More
Job Requirements
- Must be 18 years of age
- minimum 1 year of food running or bussing experience
- high school diploma or equivalent if not currently a high school student
- ServSafe or equivalent certificate
- alcohol training and certification
- ability to perform standing, walking, sitting, hand usage, reaching, talking and hearing
- occasional ability to climb, balance, stoop, kneel, crouch or crawl
- may be required to lift up to 60 pounds
- close, distance, peripheral vision and depth perception required
- ability to adjust focus
- strong communication skills
- ability to understand and complete training materials
- compliance with dress code
- adherence to federal and state break and meal period laws
Job Qualifications
- High school diploma or equivalent if not currently a high school student
- completion of cast certification program or progress towards completion
- minimum 1 year of food running or bussing experience
- ServSafe or equivalent food safety certificate
- alcohol training and certification
- good public speaking and listening skills
- ability to communicate clearly and directly
- full English proficiency required, Spanish a plus
- accurate math skills for calculation and error correction
- problem-solving abilities with data gathering and evaluation
- ability to take initiative and perform under pressure
- excellent communication with customers, coworkers and management
- effective time management and goal setting
Job Duties
- Regular and consistent attendance
- deliver concessions, kitchen and bar items to guests including utensils, sauces and napkins
- work closely with expediter to ensure timely and high-quality food delivery
- double check orders for accuracy and completeness and communicate discrepancies
- guide guests through the menu and suggest promotions and add-ons
- clean auditoriums removing dishes, trash and supplying managers with found items
- handle guest complaints and direct to appropriate resources when necessary
- monitor movie projection issues and inform management
- greet guests according to Cinebarre standards
- participate in trainings and meetings
- promote Regal Crown Club Program
- manage passes and discount tickets according to company procedures
- complete daily pass logs
- follow sell out procedures
- enforce MPAA rating system
- use phones properly
- know and follow emergency, evacuation and robbery procedures
- perform general cleaning duties
- use cleaning materials properly
- maintain good guest service techniques
- comply with dress code
- ensure guest satisfaction through positive interactions
- adhere to federal and state laws on breaks and meals
- complete cast certification program or progress towards it
- understand training materials on sexual harassment and discrimination
Job Location
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