Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work schedules
Job Description
Riverside Health System is a well-established and respected healthcare provider based in Newport News, Virginia. It is known for its commitment to delivering comprehensive, compassionate, and high-quality medical care to the community it serves. As a healthcare organization, Riverside offers a wide range of services including outpatient care, surgical services, diagnostic testing, and specialized medical treatments. The system is dedicated to patient safety, compliance with national and state healthcare standards, and continuous improvement in the quality of care it provides. Riverside Health System emphasizes a patient-centered approach, ensuring that each individual receives personalized care tailored to their specific health needs.... Show More
Job Requirements
- High school diploma or GED
- minimum 1 year recent surgical scheduling experience
- proficiency in Microsoft Office Suite
- effective communication and interpersonal skills
- ability to multitask and prioritize workload
- knowledge of medical terminology preferred
- familiarity with surgical scheduling software preferred
- ability to work independently and as part of a team
- understanding of HIPAA compliance and patient confidentiality
- attention to detail and accuracy in scheduling and documentation
Job Qualifications
- High school diploma or GED
- associates degree in related field preferred
- bachelors degree in related field preferred
- 1 year recent surgical scheduling experience
- time management and organizational skills
- proficiency in Microsoft Office Suite
- good communication and interpersonal skills
- ability to multitask and prioritize deadline-driven workloads
- medical coding preferred
Job Duties
- Schedule surgery with patients
- post surgery at designated hospitals
- schedule preoperative and post-operative office appointments for surgical patients as indicated
- compile patient's surgery charts and appropriate paperwork
- complete preliminary paperwork needed for each surgical patient and place in chart for physician to review
- obtain pre-certification/insurance checks when necessary
- after pre-operative examination, copy each patient's surgical paperwork including labs, H&P forms, etc., and send same to the appropriate hospital
- schedule and coordinate with appropriate facility any needed pre-operative surgical tests or clearances for patients
- coordinate with the appropriate instrumentation companies for any special equipment needed
- prepare and distribute the weekly surgical posting sheet to the appropriate persons for billing
- promote teamwork by working effectively as a team member as well as independently
- consistently and accurately identify and report changes in patient condition/behavior to a Registered Nurse or Licensed Practical Nurse
- collaborate with physicians and physician office staff to provide for the specialized needs of patients
- maintain a working knowledge of facility, DNV, State and HIPAA compliance requirements (National Patient Safety Goals)
- perform general receptionist duties for the department to include answering the posting telephone, transferring calls and scheduling surgical procedures
- demonstrate the ability to perform scheduling and order entry utilizing the departmental/facility's assigned multiple computerized software system
- direct admits as necessary
- demonstrate the ability to perform surgical scheduling utilizing the department/facility's assigned computerized software system
- demonstrate the ability to identify and complete follow-up measures to resolve issues/concerns (lab, x-ray, OR schedule)
- coordinate cases with multiple offices for multiple pre-op tests
- give prep instructions for tests and surgeries
- notify Patient Navigation as necessary for cases of cancer
- set up physical therapy when necessary
- do line-ups for surgery with surgical facilities
- demonstrate ability to navigate systems to access patient information to facilitate transfers
- utilize systems proficiently to communicate and order supplies, forms etc.
- demonstrate understanding of the importance of the services provided by department and help to ensure timely delivery of services to staff, patients, and visitors
- support personal departmental productivity through volunteering for and recommending creative changes to include flexing and shift changes to meet the needs of the department
- obtain appropriate authorization thus ensuring optimal reimbursement for services rendered
- able to give clinicals to insurance carriers
- provide about 90% face-to-face customer service with patients
Job Location
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