Redwood Room Cocktail Server -- Hourly Rate $20.57 with tips

Sonesta International Hotels is the eighth largest hotel company in the United States and continues to expand rapidly. With a diverse portfolio of over 1,000 owned, managed, and franchised properties across eight countries, Sonesta offers a remarkable blend of full-service and focused hotels in major cities. The company is well-known for its dedication to the human side of hospitality, delivering service with passion, loyalty, and purposeful experiences that truly connect with guests. Sonesta emphasizes quality, value, and amazing hospitality to every guest, ensuring every stay is memorable and welcoming. The company fosters a culture where both employees and guests thrive, reflecting the belief that hospitality is about connection, service, and genuine care. Based in the hospitality industry, Sonesta offers numerous opportunities for growth and development within a supportive and collaborative team environment.

The Clift Royal Sonesta San Francisco, one of the flagship properties, is currently seeking a polished and engaging Cocktail Server to join the iconic Redwood Room team. The Redwood Room is famous for its historic ambiance, elevated cocktail program, and sophisticated guest experience, attracting both hotel guests and local patrons. This role is essential in delivering exceptional food and beverage service while maintaining the highest standards of hospitality, professionalism, and efficiency in a luxury setting. The Cocktail Server will be responsible for providing attentive and courteous service, possessing thorough knowledge of cocktail menus, wine, beer, spirits, and food offerings. This position requires excellence in guest engagement, including accurately entering orders in the POS system, processing payments, and anticipating guest needs to enhance their overall dining experience. The Cocktail Server must also ensure that all beverages are served responsibly and in compliance with California alcohol service laws.

Beyond guest interactions, the Cocktail Server will collaborate closely with bartenders, hosts, kitchen staff, and leadership to ensure smooth operations and a seamless guest experience. Responsibilities also include maintaining cleanliness and organization in service areas, assisting with opening, closing, and side work duties, all while upholding a polished appearance and professional demeanor. The role requires flexibility to work during evenings, weekends, and holidays and the physical capability to stand and walk for extended periods while carrying trays weighing up to 25 pounds. Sonesta prides itself on nurturing a team-oriented atmosphere where every member contributes to an exceptional hospitality experience. The position offers competitive compensation at an hourly rate of $20.57 plus tips, along with numerous benefits such as medical, dental, and vision insurance, paid vacation, employee discounts, and growth opportunities within the company. The Clift Royal Sonesta San Francisco is committed to diversity and equal opportunity in employment, ensuring an inclusive environment for all team members.