Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Paid Time Off
wellness programs
Annual performance bonus
training programs
Career advancement opportunities
Job Description
PENN Entertainment is a dynamic and exciting company operating within the entertainment and gaming industry. Known for its vibrant and fast-paced atmosphere, PENN Entertainment specializes in delivering exceptional customer experiences through its diverse portfolio of casinos, racing venues, and digital gaming platforms. The company is dedicated to providing a fun and engaging environment not only for its guests but also for its employees. With a strong commitment to career growth, PENN Entertainment supports its team members through comprehensive training, wellness programs, and opportunities for advancement. This support extends to various aspects of employee well-being, including financial, physical, and mental health... Show More
Job Requirements
- High school diploma or general education degree (GED)
- a minimum of one to three months of related experience and/or training or equivalent combination of education and experience
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and before groups of people
- ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- must be able to qualify for any and all licenses or permits required by local, state or federal law
- able to stand, walk, use hands to finger, handle objects, tools or controls, and reach with hands and arms
- able to talk or hear frequently
- able to stoop, kneel, crouch or crawl frequently
- able to frequently lift and/or move 25 pounds
- specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- able to work in sometimes very loud and smoke-filled environments with hot conditions and constant workflow
- expert customer service skills to deal with difficult guests
Job Qualifications
- High school diploma or general education degree (GED)
- a minimum of one to three months of related experience and/or training or equivalent combination of education and experience
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and before groups of people
- ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- must be able to qualify for any and all licenses or permits required by local, state or federal law
Job Duties
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service
- prepare, display, sell and serve food products to customers
- wash, peel, cut and shred vegetables and fruits to prepare them for use
- operate all necessary kitchen equipment in the outlet in a safe and responsible manner
- support safety and accident prevention programs such as nonslip footwear, knife handling, and proper lifting
- follow appropriate food handling procedures to ensure safe, quality products
- complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale system
- complete deposits at the end of each shift
- perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines
- ensure supplies are stocked as needed
- attend all departmental and company training programs or meetings as directed
- compile information, complete and submit reports as needed
- adhere to all company policies and procedures
- adhere to all gaming laws and regulations
- perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- meet department uniform, appearance and grooming requirements
- perform any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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