Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $26,402.79 - $30,333.28
Benefits
Part-time schedule
Training and Development
Community engagement opportunities
Job Description
The Town of Little Elm is a vibrant and growing community located in Texas, committed to providing exceptional recreational and community services to its residents and visitors. As a municipal government entity, the Town offers a wide range of programs, facilities, and events designed to promote health, wellness, and community engagement. Known for its welcoming environment and dedication to excellence, Little Elm embodies core values such as Integrity, Customer Service, Efficiency, and Innovation, which guide all levels of its operations. The Recreation Department plays a key role in delivering high-quality recreational opportunities, maintaining public amenities, and fostering a positive community... Show More
Job Requirements
- Must be at least 16 years old
- six months customer service or public contact experience or equivalent combination of education and experience
- must have the ability to obtain CPR and AED certifications within six months from date of employment
- must be bondable
- valid Texas Drivers License
- ability to read, write, and speak English fluently
Job Qualifications
- Must be at least 16 years old
- six months customer service or public contact experience or equivalent combination of education and experience
- ability to read, write, and speak English fluently
- ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community
- knowledge of customer service practices and procedures
- knowledge of computers and related equipment, hardware and software
- knowledge of Town policies and procedures
- knowledge of money handling practices and procedures
- skill in oral and written communications
- skill in monitoring departmental health and safety policies and procedures
- skill in resolving customer complaints and concerns
- skill in implementing departmental rules, procedures and objectives
- ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form
- ability to comprehend complex policies, procedures, regulations, and organizational structures
Job Duties
- Provides positive and enthusiastic customer service to all guests
- prepares rooms and cabanas for parties and rentals by cleaning, arranging furniture, and setup of proper party supplies
- assists guests in serving of food, party favors, and other various tasks
- responsible for cleanup and restocking once parties and rentals are completed
- maintains inventory of supplies and equipment
- adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions
- promotes facilities, programs, and services when in contact with members and guests
- enforces facility policies and procedures promptly and courteously
- resolves customer questions/complaints
- assists with member and guest check-in as requested
- ensures assigned areas are cleaned and maintained at all times
- monitors facility activities and rentals for participant compliance with health and safety rules
- assists with implementation of special events
- works special events and/or after hour rentals as needed
- attends required trainings and in-services
- assists in responding to email/phone inquiries about party rentals and cabanas
- assists with booking party/cabana rentals
Job Location
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