Recreation Experience Expert

Marriott International is a leading global hospitality company, renowned for its portfolio of exceptional hotels and resorts across the world. Marriott Hotels, a significant part of this portfolio, strives to elevate the art of hospitality by continuously innovating while maintaining the comfort of a familiar and welcoming environment. Marriott Hotels promise "Wonderful Hospitality. Always." with heartfelt, intuitive, and forward-thinking service that honors the legacy of the brand and its founder, J. Willard Marriott. JW Marriott, part of Marriott's luxury portfolio, includes over 100 properties in gateway cities and distinctive resort locations worldwide. JW Marriott places great emphasis on the well-being and development of its associates, fostering a supportive community where employees can thrive, pursue their passions in a luxury setting, and receive comprehensive training and recognition. The company is committed to diversity, inclusion, and equality, creating a workplace where all backgrounds are valued and celebrated, ensuring associates feel they belong and can become their best selves.

The Recreation Attendant role at Marriott Hotels is an essential position serving as a key resource for all recreational activities facilitated on the property. The role involves providing guests with information about available recreational facilities including pools, beaches, entertainment zones/game-rooms, fitness centers, and child activity centers. The Recreation Attendant is responsible for encouraging, recruiting, registering, and scheduling guests to participate in these activities, ensuring a fun and relaxing atmosphere while promoting rules and safety regulations to protect the welfare of all guests and members. This position requires vigilance in observing activity in recreation areas and responding appropriately to emergencies, following established local operating procedures.

In this role, the Recreation Attendant also handles cashier services in facilities with point-of-sale transactions and assists in hosting private functions and group activities. They must be attentive to guests’ ability to safely participate and notify supervisors of any concerns. Additionally, the attendant provides assistance to injured guests until emergency medical services arrive, emphasizing the role’s critical nature in guest safety. The upkeep of recreational facilities, equipment, and supplies through cleaning and maintenance is also a vital responsibility. The position demands strict adherence to company policies, procedures, and safety training while maintaining professional appearance and confidentiality.

Strong communication skills are essential, as Recreation Attendants welcome and acknowledge all guests, anticipate service needs, assist individuals with disabilities, and maintain positive relationships with team members to support common goals. The role requires performing physical activities including standing, walking, lifting objects up to 25 pounds independently or more with assistance, and navigating various physical environments safely. This comprehensive, dynamic position offers an opportunity to be an integral part of delivering Marriott's renowned guest experience in a supportive and engaging workplace environment.