
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Daily Pay
401(k)
Employee Stock Purchase Program
Travel Discounts
Tuition Reimbursement
recognition programs
Job Description
The Fountains Resort, located in Orlando, FL, is a premier vacation destination known for its exceptional amenities and guest-focused services. As part of the Hilton Grand Vacations portfolio, The Fountains Resort offers a comfortable and luxurious environment for owners, members, and guests, consistently gaining recognition for quality, innovation, and dedication to guest satisfaction. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to growth, excellence, and the enhancement of the vacation experience. The company values its team members as the foundation of its success and invests in their professional development and well-being. The resort is proud to foster a culture that promotes work-life balance, career advancement, and diverse inclusion, which has earned it accolades such as being named one of Newsweek's "America's Greatest Workplaces for Parents & Families" and receiving four out of five stars for family-friendly benefits.
We are currently seeking a Second Shift Full-Time Recreation Coordinator (Activities Associate) to become a vital part of our vibrant Recreation & Activities Department. This role is essential as it involves facilitating and managing daily recreational programs and activities that cater to owners, members, and guests of all ages. The position requires an individual who is enthusiastic about creating engaging and enjoyable experiences, capable of prioritizing and instructing specific classes, events, and special programs including holiday celebrations, competitions, and social mixers. The Recreation Coordinator will be responsible for evaluating program effectiveness, seeking innovative ways to enhance participation, and ensuring that all activities resonate with the resort’s standards and seasonal opportunities. This role also includes preparing attractive and informative communication materials such as flyers and handouts to promote program interest and participation.
The ideal candidate will excel in delivering outstanding customer service, adeptly answering inquiries, providing helpful information, and solving problems in a friendly and professional manner. Strong communication skills are necessary, as the role involves positively engaging with groups ranging from small gatherings to larger audiences, with occasional use of microphones in an entertainment capacity. This position operates on an evening shift schedule within a department that functions seven days a week, including holidays, with shifts ranging from 6:00 AM through 11:00 PM. New hires will receive their specific schedules upon starting.
As a Recreation Coordinator with Hilton Grand Vacations at The Fountains Resort, you will benefit from numerous advantages including a generous paid time off program, daily pay options that allow accessing earned wages prior to payday, a 401(k) plan with company match, an employee stock purchase program with a 15% discount, travel discounts, tuition reimbursement, and recognition programs that reward your hard work. Our resort offers a nurturing environment where extensive learning and career advancement opportunities are available to support your professional growth.
This full-time opportunity is perfect for those who thrive in dynamic recreational and resort environments and who are passionate about enhancing the guest experience through innovative programming and exceptional service. Join us at The Fountains Resort and contribute to creating memorable vacation experiences in one of Orlando’s most sought-after resort destinations.
We are currently seeking a Second Shift Full-Time Recreation Coordinator (Activities Associate) to become a vital part of our vibrant Recreation & Activities Department. This role is essential as it involves facilitating and managing daily recreational programs and activities that cater to owners, members, and guests of all ages. The position requires an individual who is enthusiastic about creating engaging and enjoyable experiences, capable of prioritizing and instructing specific classes, events, and special programs including holiday celebrations, competitions, and social mixers. The Recreation Coordinator will be responsible for evaluating program effectiveness, seeking innovative ways to enhance participation, and ensuring that all activities resonate with the resort’s standards and seasonal opportunities. This role also includes preparing attractive and informative communication materials such as flyers and handouts to promote program interest and participation.
The ideal candidate will excel in delivering outstanding customer service, adeptly answering inquiries, providing helpful information, and solving problems in a friendly and professional manner. Strong communication skills are necessary, as the role involves positively engaging with groups ranging from small gatherings to larger audiences, with occasional use of microphones in an entertainment capacity. This position operates on an evening shift schedule within a department that functions seven days a week, including holidays, with shifts ranging from 6:00 AM through 11:00 PM. New hires will receive their specific schedules upon starting.
As a Recreation Coordinator with Hilton Grand Vacations at The Fountains Resort, you will benefit from numerous advantages including a generous paid time off program, daily pay options that allow accessing earned wages prior to payday, a 401(k) plan with company match, an employee stock purchase program with a 15% discount, travel discounts, tuition reimbursement, and recognition programs that reward your hard work. Our resort offers a nurturing environment where extensive learning and career advancement opportunities are available to support your professional growth.
This full-time opportunity is perfect for those who thrive in dynamic recreational and resort environments and who are passionate about enhancing the guest experience through innovative programming and exceptional service. Join us at The Fountains Resort and contribute to creating memorable vacation experiences in one of Orlando’s most sought-after resort destinations.
Job Requirements
- High school diploma or equivalent
- Basic math and cash handling skills
- Proficient in MS Office and basic desktop publishing applications
- Able to work outdoors in all climates
- Excellent guest relations skills
- Able to interact with all age groups
- Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners
Job Qualifications
- Basic math and cash handling skills
- Proficient in MS Office and basic desktop publishing applications
- Excellent guest relations skills
- Able to interact with all age groups
- Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners
- Previous customer service experience
- Hospitality experience
- Public speaking experience
- Audio-visual equipment operation
- Knowledge of a wide variety of recreation activities and programs including their development and implementation
Job Duties
- Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities
- Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities
- Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest
- Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs
- Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving
- Positively communicates with small to large groups for programs and activities including using microphones in an entertainment capacity
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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