Recreation Attendant (Park Monitor)

The Adventure Park at Nashville is a vibrant outdoor adventure park operated by the Outdoor Ventures Group, an organization dedicated to promoting active enjoyment of the outdoors through thrilling adventure recreation. The park offers a unique blend of excitement, challenge, and community by providing aerial trails, axe throwing, and other engaging activities in a natural outdoor environment. Catering to people of all ages, The Adventure Park encourages visitors to challenge themselves, build confidence, and connect deeply with nature and colleagues while enjoying unforgettable outdoor experiences. Positioned as a leader in the adventure tourism industry, the park prioritizes safety, guest satisfaction, and a supportive team environment that fosters continuous learning and career growth. The Adventure Park epitomizes commitment to personal development and customer-centric service, making it a sought-after workplace offering competitive pay, paid training, and complimentary access to various park activities.

The Park Monitor role at The Adventure Park at Nashville is a crucial frontline position responsible for safeguarding the well-being of all park guests while ensuring smooth operational execution. As the eyes and ears of the park, Park Monitors play a pivotal role in coaching guests through the park’s attractions such as aerial trails and axe throwing, supporting them to have safe and enjoyable experiences. This position involves various responsibilities, including conducting daily inspections of the courses, equipment, and grounds to guarantee compliance with stringent safety protocols. Park Monitors handle guest interactions with professionalism and warmth, addressing questions, concerns, and complaints promptly to maintain high-quality customer service and memorable guest experiences. They are expected to be skilled problem solvers who respond effectively to emergencies or unique challenges, escalating issues to supervisory teams as necessary.

Additionally, Park Monitors assist in multiple operational tasks, such as opening and closing procedures, reservation management, retail sales, and park maintenance. They also have a vital role in enforcing Outdoor Ventures Group policies, especially those related to safety, disciplinary measures, and medical emergencies, ensuring that all visitors conform to expected behaviors. Flexibility, teamwork, and proactive communication with management about park needs and operations are essential elements of this dynamic role. With a flexible hourly schedule ranging from 20 to 40 hours per week, the position offers an opportunity to work seasonally, part-time, or full-time, with a strong preference for candidates who can commit to the full operating season from March through December. Park Monitors at The Adventure Park are compensated at $16+ per hour, reflecting the importance of their role in providing a secure and exhilarating environment for guests while supporting the overall success of the park.