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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Paid training
Complimentary climbing and park activities
flexible schedule
Career development opportunities
Health Insurance
Paid Time Off
Job Description
The Adventure Park at Nashville is a vibrant outdoor adventure park operated by the Outdoor Ventures Group, an organization dedicated to promoting active enjoyment of the outdoors through thrilling adventure recreation. The park offers a unique blend of excitement, challenge, and community by providing aerial trails, axe throwing, and other engaging activities in a natural outdoor environment. Catering to people of all ages, The Adventure Park encourages visitors to challenge themselves, build confidence, and connect deeply with nature and colleagues while enjoying unforgettable outdoor experiences. Positioned as a leader in the adventure tourism industry, the park prioritizes safety, guest satisfaction,... Show More
Job Requirements
- Must be comfortable working at height in all seasonal weather conditions
- Must be at least 18 years old
- Able to lift 50 lbs
- Flexible schedule with both weekday and weekend availability
- Ability to commit to full operating season preferred
Job Qualifications
- Climbing experience preferred but not required
- Previous experience providing high-quality customer service preferred
- Experience working with large groups in a professional setting preferred
- Additional experience in adventure tourism preferred
Job Duties
- Complete opening and closing park procedures, including check-in and retail facilities
- completion and recording of daily inspections of courses, gear, and grounds
- reservation management
- Monitor climbers and axe throwers
- coaching and providing feedback as necessary
- training and leading guests through check-in, briefing, harnessing, aerial trails, axe throwing, and special events
- Actively engage with guests to provide high-quality, memorable outdoor experiences
- provide excellent customer service
- Act as first level of response for customer complaints, course assists, and emergency situations
- inform and involve supervisors and management as needed
- complete necessary paperwork
- Assist with park maintenance, groundskeeping, retail sales, and marketing as needed
- Follow and enforce Outdoor Ventures Group's policies and procedures including medical and disciplinary situations, facility and equipment use, and emergencies
- Communicate personal, staff, guest, course, and supply needs to management in a timely manner
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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