Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $20.50
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) plan with Company Match
Tuition Reimbursement
Job Description
HGV, a leader in hospitality and resort management, is dedicated to creating memorable vacation experiences for guests and owners at its diverse portfolio of resort properties. Known for its commitment to exceptional service and a welcoming atmosphere, HGV offers a dynamic work environment that values teamwork, diversity, and personal growth. The company is now excited to offer day one team member benefits and daily pay, emphasizing their commitment to employee well-being and satisfaction. This approach underscores HGV's status as an employer of choice in the hospitality industry, providing competitive compensation and comprehensive benefits right from the start of employment.
The role of Recreation Coordinator at HGV is integral to the guest experience, focusing on the planning, coordination, and execution of recreational activities that cater to a wide variety of guests, including families and individuals of all ages. This position requires a service-oriented, thoughtful, and courteous individual who excels in creating a refreshing and engaging environment. The Recreation Coordinator is responsible for driving company success by delivering high-quality recreational programs tailored to the interests and needs of guests and owners. This includes supervising pool activities, managing equipment rentals, and ensuring all recreational areas are maintained and welcoming.
In this role, the successful candidate will coordinate daily recreational programs, supervise and assess activities, and develop communication materials to boost participation and enthusiasm. They will also plan and lead a variety of activities such as special events, holiday celebrations, competitions, mixers, and group classes. The position requires a broad knowledge of recreation activities and the capacity to develop and implement effective programs. Providing exceptional guest service through answering inquiries, solving problems, and maintaining a positive atmosphere is a core component of the job. Additionally, the Recreation Coordinator supports other departments as needed and helps conduct program surveys and reports to continuously improve offerings.
HGV values a team-first attitude and customer service experience as key attributes for candidates. The company offers an hourly wage between $18.50 and $20.50, commensurate with experience, ensuring competitive pay in the industry. HGV is committed to diversity and equal opportunity, encouraging applicants of all backgrounds to apply. The company also provides accommodations for individuals with disabilities throughout all stages of the hiring and employment process.
HGV’s team members benefit from a people-first culture and extensive employee programs, including recognition and rewards, excellent healthcare options (medical, dental, vision), travel discounts through the Go Hilton program, paid vacation and sick days, tuition reimbursement, a 401(k) plan with company match, and numerous opportunities for learning and advancement. These benefits underscore HGV’s commitment to supporting its employees both professionally and personally, making it an attractive place to grow a career in the hospitality and recreation field.
The role of Recreation Coordinator at HGV is integral to the guest experience, focusing on the planning, coordination, and execution of recreational activities that cater to a wide variety of guests, including families and individuals of all ages. This position requires a service-oriented, thoughtful, and courteous individual who excels in creating a refreshing and engaging environment. The Recreation Coordinator is responsible for driving company success by delivering high-quality recreational programs tailored to the interests and needs of guests and owners. This includes supervising pool activities, managing equipment rentals, and ensuring all recreational areas are maintained and welcoming.
In this role, the successful candidate will coordinate daily recreational programs, supervise and assess activities, and develop communication materials to boost participation and enthusiasm. They will also plan and lead a variety of activities such as special events, holiday celebrations, competitions, mixers, and group classes. The position requires a broad knowledge of recreation activities and the capacity to develop and implement effective programs. Providing exceptional guest service through answering inquiries, solving problems, and maintaining a positive atmosphere is a core component of the job. Additionally, the Recreation Coordinator supports other departments as needed and helps conduct program surveys and reports to continuously improve offerings.
HGV values a team-first attitude and customer service experience as key attributes for candidates. The company offers an hourly wage between $18.50 and $20.50, commensurate with experience, ensuring competitive pay in the industry. HGV is committed to diversity and equal opportunity, encouraging applicants of all backgrounds to apply. The company also provides accommodations for individuals with disabilities throughout all stages of the hiring and employment process.
HGV’s team members benefit from a people-first culture and extensive employee programs, including recognition and rewards, excellent healthcare options (medical, dental, vision), travel discounts through the Go Hilton program, paid vacation and sick days, tuition reimbursement, a 401(k) plan with company match, and numerous opportunities for learning and advancement. These benefits underscore HGV’s commitment to supporting its employees both professionally and personally, making it an attractive place to grow a career in the hospitality and recreation field.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to coordinate multiple activities simultaneously
- Strong organizational skills
- Excellent communication skills
- Eligibility to work in the U.S.
- Must not be represented by a labor organization or subject to a collective bargaining agreement
Job Qualifications
- Customer service experience
- Knowledge of a wide variety of recreation activities and programs including their development and implementation
- Ability to plan, coordinate, and teach recreational activities
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Experience in hospitality or recreation preferred
Job Duties
- Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements
- Supervise and evaluate recreation program content and prepare communication material to attract participants, promote program interest, and evaluate program/activities effectiveness and participation levels
- Plan, coordinate, and teach specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities
- Supervise pool activities, towel inventory control, and all other activity common areas
- Rent and sign out recreation equipment to guests
- Always provide outstanding guest/owner service including answering inquiries, providing information, and general problem solving
- Maintain recreation inventory
- Assist and provide support to other departments when requested
- Assist in conducting program surveys and preparing reports as needed
- Knowledge of a wide variety of recreation activities and programs including their development and implementation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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