Receptionist/Spa Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
Employee Discounts
Opportunity for advancement
Training & development

Job Description

Frenchies Modern Nail Care is a clean, modern, and engaging nail salon dedicated to providing exceptional nail care services in a stylish and health-conscious environment. Unlike traditional nail salons, Frenchies prides itself on maintaining a super clean and inviting space free from harsh chemicals, ensuring a safe and comfortable experience for both guests and staff. This salon combines professionalism with a fun and vibrant vibe, creating a unique atmosphere where team members and guests alike feel welcomed and valued. At Frenchies, the team is committed to delivering services that promote well-being, self-improvement, and a positive salon experience.

As a Front Desk Receptionist at Frenchies, you will play a crucial role in shaping the guest experience by being the friendly face and welcoming presence as customers enter the salon. Your efficiency and cheerful attitude will set the tone for each visit, ensuring that guests receive seamless and attentive service from the moment they check in until they leave. This role is ideal for someone who thrives in a fast-paced, dynamic environment where positivity and proactive communication are essential. The position offers ample opportunity for career growth, including paid training in customer service and nail care education and the chance to advance to a Nail Technician role.

This is a fantastic opportunity to work in a health-focused, nurturing company culture that values smart business practices, accountability, and fun. Frenchies offers flexible schedules avoiding late nights, substantial employee discounts on services and products, and a performance-based monthly bonus. The work environment fosters teamwork and transparency, nurturing professional and personal growth in a modern, stylish setting. If you are someone who loves interacting with people, can multitask efficiently, and has a warm and professional demeanor, Frenchies could be the ideal place to advance your career in the beauty industry while contributing to a positive and supportive atmosphere.

Job Requirements

  • Minimum of 2 years customer service experience
  • Experience in receptionist or concierge role preferred
  • Strong communication skills
  • Ability to multitask effectively
  • Positive and professional attitude
  • Team player mentality
  • Availability for flexible scheduling

Job Qualifications

  • Minimum of 2 years in customer service
  • Preferred experience in a receptionist or concierge role
  • Exceptional communication skills and a professional demeanor
  • Excellent multitasking abilities and a proactive work ethic
  • A friendly, team-oriented attitude

Job Duties

  • Warmly greet guests and assist them with checking in and out
  • Efficiently handle appointment scheduling and phone inquiries
  • Uphold salon cleanliness and maintain our high standards
  • Educate guests on the Frenchies Way and ensure a seamless experience
  • Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
  • Provide attentive service throughout guests' visits to enhance comfort

Job Criteria

Experience

Mid Level (3-7 years)


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