
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Professional development assistance
Referral program
Retirement Plan
Job Description
Stork Orthodontics is a renowned orthodontic practice dedicated to providing exceptional care and personalized treatment to its patients. Nestled in West Des Moines, IA, this local orthodontist office has consistently been recognized for excellence, earning the title of Cityview's Best Local Orthodontist for seven consecutive years. In addition to clinical expertise, Stork Orthodontics prides itself on outstanding customer service, recently being voted Cityview's Best Local Customer Service overall for 2026. The practice fosters a welcoming and professional environment where patients and their families feel valued and supported throughout their orthodontic journey.
The orthodontic practice is currently seeking a full-time Scheduling Coordinator to join their dynamic team. This role is much more than a standard receptionist position; it is an exciting opportunity for someone who thrives on building strong relationships, providing excellent customer service, and ensuring smooth scheduling operations. As a Scheduling Coordinator, you will be a pivotal point of contact for patients, helping to manage appointments efficiently, answer inquiries, and contribute to an exceptional patient experience.
This role offers a competitive hourly wage ranging from $15.00 to $20.00, reflecting the importance of the position within the practice. The successful candidate will enjoy working within a supportive and growth-oriented team that values professional development and personal growth. With a schedule from Monday to Friday during daytime hours, no nights or weekends, this position provides a healthy work-life balance.
In addition to a flexible schedule, Stork Orthodontics offers a comprehensive benefits package that supports your overall well-being and future financial security. Benefits include 401(k) with matching contributions, dental and health insurance, paid time off, professional development assistance, an employee discount, a referral program, and a retirement plan.
This role is perfect for someone who is detail-oriented and passionate about people. Being bilingual in Spanish is preferred, which will enhance communication with a broader patient base. Candidates must be willing to relocate to West Des Moines, IA before starting work, as this is an in-person position.
Joining Stork Orthodontics means becoming part of an award-winning team that values dedication, customer care, and continuous improvement. It's an opportunity to grow your career in a rewarding healthcare setting where your efforts directly impact patient satisfaction and practice success. If you love getting things done, enjoy working with people, and want to be part of a practice that feels more like a family, Stork Orthodontics could be the perfect place for you.
The orthodontic practice is currently seeking a full-time Scheduling Coordinator to join their dynamic team. This role is much more than a standard receptionist position; it is an exciting opportunity for someone who thrives on building strong relationships, providing excellent customer service, and ensuring smooth scheduling operations. As a Scheduling Coordinator, you will be a pivotal point of contact for patients, helping to manage appointments efficiently, answer inquiries, and contribute to an exceptional patient experience.
This role offers a competitive hourly wage ranging from $15.00 to $20.00, reflecting the importance of the position within the practice. The successful candidate will enjoy working within a supportive and growth-oriented team that values professional development and personal growth. With a schedule from Monday to Friday during daytime hours, no nights or weekends, this position provides a healthy work-life balance.
In addition to a flexible schedule, Stork Orthodontics offers a comprehensive benefits package that supports your overall well-being and future financial security. Benefits include 401(k) with matching contributions, dental and health insurance, paid time off, professional development assistance, an employee discount, a referral program, and a retirement plan.
This role is perfect for someone who is detail-oriented and passionate about people. Being bilingual in Spanish is preferred, which will enhance communication with a broader patient base. Candidates must be willing to relocate to West Des Moines, IA before starting work, as this is an in-person position.
Joining Stork Orthodontics means becoming part of an award-winning team that values dedication, customer care, and continuous improvement. It's an opportunity to grow your career in a rewarding healthcare setting where your efforts directly impact patient satisfaction and practice success. If you love getting things done, enjoy working with people, and want to be part of a practice that feels more like a family, Stork Orthodontics could be the perfect place for you.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or scheduling roles
- Willingness to relocate to West Des Moines, IA
- Ability to work full-time Monday to Friday during day shifts
- Bilingual Spanish language skills preferred
- Good organizational and multitasking abilities
- Strong commitment to excellent patient care
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service
- Strong communication and interpersonal skills
- Ability to multitask and handle details accurately
- Bilingual in Spanish preferred
- Proficiency with scheduling software and office technology
- Ability to work well within a team environment
Job Duties
- Manage patient appointment scheduling
- Provide excellent customer service and patient support
- Handle phone calls and patient inquiries efficiently
- Coordinate with clinical and administrative teams to optimize scheduling
- Maintain accurate patient records and scheduling data
- Assist with office administrative tasks as needed
- Foster a welcoming and friendly environment for patients and families
Job Criteria
Experience
No experience required
Job Location
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