Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,895.26 - $46,678.93
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Paid holidays
Job Description
Stamford Health, located in Norwalk, CT, is a renowned healthcare establishment committed to providing exceptional medical services and compassionate patient care. As part of a respected network of healthcare professionals, Stamford Health prides itself on a culture that values integrity, respect, and commitment to excellence. The organization offers a supportive and dynamic work environment where employees are encouraged to grow both personally and professionally. Their dedication to delivering high-quality healthcare extends to maintaining an efficient, welcoming administrative team that plays a critical role in patient satisfaction and operational success. Being a full-time Receptionist/Scheduler at Stamford Health involves more than just... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of related front office or customer service experience preferred
- strong interpersonal and organizational skills
- effective communication skills, both verbal and written English proficiency required
- computer skills required (MS Office Word and Excel)
Job Qualifications
- High school diploma or equivalent
- 1-3 years of related front office or customer service experience preferred
- demonstrated strong interpersonal, organizational skills
- effective communication skills, both verbal and written English proficiency required
- computer skills required (MS Office Word and Excel)
Job Duties
- Greets and directs visitors/patients courteously and professionally
- obtains, verifies and/or updates patient demographic information
- collects co-pay and copy of the patient's insurance identification card
- assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services
- schedules appointments and records and forwards messages as required
- responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary
- maintains strong current knowledge of policies and operating procedures
- initiates calls as requested by Physician, Office Manager or other professional staff
- responsible for opening/closing office duties as needed
- photocopying, faxing, and distributing documents as required and in a timely manner
- maintains order of document processing area/supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas
- maintain copy machines, ensuring all supplies are on hand
- call for repair when required
- responsible for the management of incoming and outgoing departmental mail
- demonstrating ongoing commitment to customer service excellence and supports the customer service plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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