Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
HSA/FSA options
short term disability
long term disability
Dental Insurance
Vision care
Life insurance
401k
vacation
Sick Time
Parking/public transportation allowance
Employee assistance program
Job Description
Clark Hill PLC is a leading law firm with a prominent presence across multiple U.S. regions, known for providing comprehensive legal services to a diverse clientele. With a commitment to delivering high-quality legal solutions and fostering a collaborative work environment, Clark Hill PLC integrates expertise, innovation, and client-focused approaches to address complex legal challenges. The Philadelphia office upholds this tradition by employing skilled professionals who support the firm’s operations and client needs effectively.
Clark Hill PLC is currently seeking a dedicated and versatile Receptionist/Operations Assistant to join its Philadelphia office. This full-time, non-exempt position reports directly to the Office Manager and plays a critical role in ensuring efficient day-to-day office operations and exceptional client service. The Receptionist/Operations Assistant is responsible for managing the reception desk, handling all incoming phone inquiries, greeting clients and visitors warmly, and coordinating with the Office Services team to maintain smooth office functionality.
The role includes managing conference room scheduling, overseeing mail distribution, supporting office event planning, and providing clerical and administrative assistance to the Office Manager and other staff members as needed. As the first point of contact for visitors, the Receptionist/Operations Assistant sets the tone for the firm’s professional image by maintaining an organized and welcoming reception area. The position requires excellent multitasking abilities, strong communication skills, a professional demeanor, and a team-oriented mindset.
Candidates must be proficient with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint, and possess experience working with multi-line phone systems. Prior law firm experience is preferred but not mandatory. This position requires punctuality, reliability, and the ability to exercise good judgment while working independently or in collaboration with the backup receptionist.
Clark Hill PLC offers a competitive hourly wage range of $20.00 to $22.00, with an annual discretionary bonus potential. Employees benefit from a comprehensive package that includes health insurance with optional HSA/FSA accounts, short and long term disability coverage, dental and vision insurance, life insurance, 401K retirement plans, vacation and sick leave, parking/public transportation allowance, and an employee assistance program. The standard work schedule for this position is Monday through Friday from 8:30 am to 5:00 pm, totaling 37.5 hours per week, with some flexibility and occasional overtime expected.
This opportunity at Clark Hill PLC provides a stable and supportive workplace environment where a motivated Receptionist/Operations Assistant can grow professionally while contributing significantly to the firm's operational success and client satisfaction. The role demands an individual who is proactive, detail-oriented, and committed to delivering the highest standards of customer service and organizational efficiency within a respected law firm setting.
Clark Hill PLC is currently seeking a dedicated and versatile Receptionist/Operations Assistant to join its Philadelphia office. This full-time, non-exempt position reports directly to the Office Manager and plays a critical role in ensuring efficient day-to-day office operations and exceptional client service. The Receptionist/Operations Assistant is responsible for managing the reception desk, handling all incoming phone inquiries, greeting clients and visitors warmly, and coordinating with the Office Services team to maintain smooth office functionality.
The role includes managing conference room scheduling, overseeing mail distribution, supporting office event planning, and providing clerical and administrative assistance to the Office Manager and other staff members as needed. As the first point of contact for visitors, the Receptionist/Operations Assistant sets the tone for the firm’s professional image by maintaining an organized and welcoming reception area. The position requires excellent multitasking abilities, strong communication skills, a professional demeanor, and a team-oriented mindset.
Candidates must be proficient with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint, and possess experience working with multi-line phone systems. Prior law firm experience is preferred but not mandatory. This position requires punctuality, reliability, and the ability to exercise good judgment while working independently or in collaboration with the backup receptionist.
Clark Hill PLC offers a competitive hourly wage range of $20.00 to $22.00, with an annual discretionary bonus potential. Employees benefit from a comprehensive package that includes health insurance with optional HSA/FSA accounts, short and long term disability coverage, dental and vision insurance, life insurance, 401K retirement plans, vacation and sick leave, parking/public transportation allowance, and an employee assistance program. The standard work schedule for this position is Monday through Friday from 8:30 am to 5:00 pm, totaling 37.5 hours per week, with some flexibility and occasional overtime expected.
This opportunity at Clark Hill PLC provides a stable and supportive workplace environment where a motivated Receptionist/Operations Assistant can grow professionally while contributing significantly to the firm's operational success and client satisfaction. The role demands an individual who is proactive, detail-oriented, and committed to delivering the highest standards of customer service and organizational efficiency within a respected law firm setting.
Job Requirements
- High school diploma or GED equivalent
- prior detailed experience utilizing multi-line phone systems
- strong organizational and multitasking abilities
- excellent verbal and written communication skills
- proficiency in Microsoft Office Suite
- high level customer service skills
- ability to work independently and as part of a team
- willingness to learn new skills
- punctuality and reliable attendance
- ability to work 8:30 am - 5:00 pm Monday through Friday with flexibility and occasional overtime
Job Qualifications
- High school diploma or GED equivalent
- prior experience using a multi-line phone system
- excellent organizational skills and ability to multitask
- strong verbal and written communication skills
- proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
- high level customer service skills
- ability to interact effectively with clients, visitors, and vendors
- team player orientation
- willingness to learn new skills
- preferred experience in a law firm environment
Job Duties
- Manage the day-to-day operations of the reception desk and answer all incoming phone calls in a timely manner
- greet all clients and visitors and announce their presence to appropriate staff
- coordinate scheduling and set-up of conference rooms with the Office Services team
- assist with office social event planning and maintenance requests
- maintain office phone directory and internal lists
- oversee petty cash box and log incoming checks and payments
- provide clerical and administrative support as needed
- team with backup receptionist to ensure coverage at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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