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Receptionist/Office Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $20.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule

Job Description

We are a well-established company dedicated to providing exceptional administrative and operational support within our dynamic office environment. Our organization values professionalism, efficiency, and fostering a positive and welcoming atmosphere for employees and visitors alike. As a team, we are committed to excellence in every interaction and strive to maintain seamless office operations that contribute to our overall success and client satisfaction. The company environment blends a professional office culture with an approachable and friendly atmosphere, ensuring that all staff and visitors receive attentive and courteous service.

We are currently seeking a motivated and detail-oriented Receptionist and Office Coordinator to join our team. This dual role is essential for maintaining effective communications and facilitating smooth day-to-day office operations. The ideal candidate will be responsible for managing multiple responsibilities including greeting visitors, handling telephone inquiries, coordinating office supplies, managing mail, and supporting various administrative functions. This position requires a proactive individual with excellent communication skills, a strong sense of organization, and the ability to work collaboratively with various departments.

As a Receptionist, you will be the first point of contact for all incoming visitors and calls. You will manage the front desk by answering phone calls, forwarding them appropriately, taking messages, and directing visitors. Your role will include ensuring that visitors feel welcomed and assisted, including escorting guests when necessary and offering refreshments. Managing mail delivery and organization will also be part of your responsibilities, alongside tasks such as maintaining parking validation cards if applicable.

As an Office Coordinator, you will provide comprehensive administrative support. This includes typing reports, managing office supplies, scheduling conference rooms, coordinating meetings, and organizing catering services. Maintaining office equipment and facilities is also part of the role, as well as liaising with IT and Facilities teams for equipment orders and repairs. You may also be responsible for managing business calendars, travel arrangements, and preparing client performance reports. Additionally, some cashiering duties such as recording checks and maintaining transmittal logs may be required.

Successful candidates will possess a high school diploma or equivalent and preferably some college education, with 1 to 2 years of relevant office or administrative experience. Proficiency in Microsoft Word and Excel along with typing skills is required. The position offers an excellent opportunity to be integral to the smooth and efficient functioning of the office, providing vital support to various internal stakeholders. This role is ideal for someone who enjoys a diverse range of administrative tasks and the chance to interact with different departments and visitors on a daily basis. We are proud to be an Equal Opportunity Employer, committed to providing a welcoming and inclusive workplace for all employees.

Job Requirements

  • High school diploma or general education degree (GED)
  • 1-2 years of experience in an office or administrative role
  • proficiency in Microsoft Word
  • proficiency in Microsoft Excel
  • typing skills

Job Qualifications

  • High school diploma or general education degree (GED)
  • 1-2 years of experience in an office or administrative role
  • proficiency in Microsoft Word
  • proficiency in Microsoft Excel
  • typing skills
  • ability to manage multiple tasks efficiently
  • excellent communication and interpersonal skills
  • strong organizational skills
  • ability to work independently and as part of a team
  • attention to detail
  • familiarity with office equipment and technology
  • ability to coordinate meetings and manage calendars

Job Duties

  • Answer incoming phone calls and forward to appropriate person or department
  • take and deliver messages or transfer calls to voicemail when requested
  • greet, assist, and direct all visitors, vendors, and service personnel to location, escort them to appropriate location or notify company personnel of visitor arrival, and offer refreshments
  • review, sort and distribute all incoming and/or outgoing mail
  • prepare outgoing mail and deliver to the Post Office
  • prepare outgoing FedEx deliveries
  • maintain parking validation cards and reconcile as required
  • provide general administrative support such as typing reports, documents, or correspondence
  • order and maintain office supplies
  • schedule conference room
  • send/receive faxes
  • serve as a liaison with Human Resources
  • make copies
  • maintain files
  • coordinate meetings and order lunches
  • maintain kitchen including dishwasher, refrigerator, order and restock beverages
  • manage maintenance for office equipment including postage meter, fax machine, copiers
  • manage business calendars for meetings, appointments, calls, invitations, luncheons and travel
  • schedule meetings and make arrangements for meeting site
  • prepare meeting schedules
  • secure equipment if required
  • notify attendees
  • schedule caterer and select menu
  • prepare materials
  • provide backup for travel arrangements including reservations and itineraries
  • submit expense reports
  • prepare client performance reports
  • liaison with IT to maintain computer equipment and order new equipment
  • liaise with Property & Facilities regarding building maintenance issues and coordination of repairs
  • provide general administrative and project support
  • serve as backup to other support staff
  • handle cashiering duties including recording checks, maintaining transmittal log, transferring information to remote system for electronic delivery to bank

Job Criteria

Experience

Mid Level (3-7 years)


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