Michael Foods Inc. logo

Receptionist/Office Assistant

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance

Job Description

Farm Fresh Foods is a reputable company dedicated to producing high-quality food products while upholding stringent standards of food safety and quality. With a strong commitment to safety as a core value, Farm Fresh Foods focuses on minimizing product and process variability through the consistent application of policies, procedures, and best practices. Established as a trusted name in the food production industry, the company fosters a culture of safety, quality, and customer service excellence. It operates in an environment where health and safety protocols are paramount, ensuring a safe and healthy workplace for all employees and visitors. As part of its operational framework, Farm Fresh Foods emphasizes compliance with Good Manufacturing Practices (GMPs) and maintains sanitary conditions rigorously to protect product integrity and consumer safety.

The organization is currently seeking a Receptionist to join its team. This position plays a crucial role in upholding the company’s commitment to food safety, quality, and operational efficiency. The Receptionist will serve as the first point of contact for customers and visitors, providing a welcoming and professional presence. The role involves managing multiple communication channels including answering and directing calls, taking messages, and handling incoming mail and deliveries professionally and efficiently.

In addition to front-desk responsibilities, the Receptionist will assist with numerous administrative tasks that support the production and safety teams. Key duties include maintaining records for temporary employees, handling safety training through video administration, managing production data entry into Excel and SAP systems, assisting with purchase orders, and tracking licenses, permits, and contractor agreements. This position also requires participation in safety initiatives and adherence to all safety policies, contributing to an overall culture of safety and health within the workplace.

Attention to detail, accuracy in data handling, and the ability to communicate effectively are critical for success in this role. The Receptionist will also contribute to meeting organization by recording minutes for staff and safety meetings. Maintaining cleanliness and order in the front lobby area is another aspect of this role, ensuring a professional and inviting environment for all who enter the facility.

Farm Fresh Foods values individuals who demonstrate strong interpersonal skills, proficiency in Microsoft Office applications, and the ability to manage busy phone lines with courtesy and efficiency. Experience as a receptionist is necessary to handle the multi-faceted nature of this job with professionalism and ease. The ideal candidate will be proactive, safety-conscious, and committed to upholding the company’s high standards of food safety and quality. This is an excellent opportunity for a detail-oriented individual wanting to contribute to a respected food production company while working in a safe and supportive environment. The employment type and salary details are not specified but will align with industry standards and the company’s commitment to employee welfare.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of receptionist experience
  • proficiency in Microsoft Office including Word and Excel
  • excellent verbal and written communication skills
  • ability to manage multiple tasks and priorities efficiently
  • strong attention to detail
  • ability to work independently and as part of a team
  • understanding of basic food safety and quality principles preferred

Job Qualifications

  • Ability to read, write, speak and understand English well
  • minimum 1+ years experience as a receptionist
  • strong communication and interpersonal skills
  • experience in answering and handling busy phone lines
  • knowledge of Microsoft Office programs such as Word and Excel
  • ability to use a fax machine

Job Duties

  • Answers telephones and transfers calls to the proper person or department and takes messages as needed or transfers the caller into voice mail
  • separates incoming mail by departments
  • greets customers and visitors and directs them to the proper person
  • handles UPS and Federal Express deliveries and arranges for express messenger services
  • maintains records for temporary employees and administers safety video for new temporary associates
  • reviews daily production forms for accuracy and enters all data into Excel spreadsheets
  • distributes via email daily
  • assists production supervisor with potato purchase orders weekly and faxes to vendors
  • enters all data for potato grading into Excel and SAP
  • faxes worksheets to vendors for informational purposes
  • maintains tracking and records for visitor and contractor agreements
  • tracks licenses and permits for record keeping purposes
  • records minutes for staff meetings and safety meetings
  • assists various departments with special projects as needed
  • participates in safety element (SRMP) for the purpose of loss control
  • performs other light clerical duties such as light typing, employee attachments to payroll checks, mailings, updating employee lists and other tasks as assigned
  • accountable for a safe and healthy workplace for everyone
  • adhere to all safety policies and procedures and incorporate safety and health in all jobs and tasks
  • adhere to quality work practices, follow GMPs, maintain sanitary conditions and ensure that product quality is maintained
  • report to management any conditions or practices that may adversely affect food safety and quality
  • keep front lobby area neat and clean
  • straighten magazines and water plants

Job Criteria

Experience

Mid Level (3-7 years)


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