Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work arrangements
Job Description
Parker Poe Adams & Bernstein LLP is a well-established law firm with a rich history spanning over a century, known for representing some of the Southeast’s largest companies and local governments. The firm is recognized for its collaborative culture that values the individual beyond just their professional role. At Parker Poe, the environment fosters both professional growth and personal development through structured integration programs, mentorship, and organic opportunities for networking and referrals within the team. This approach cultivates a supportive workplace where employees are encouraged to thrive in their careers while also embracing the firm’s strong commitment to community service and giving back.
The Receptionist/Office Assistant role at Parker Poe’s Atlanta, GA office is a vital part of the firm’s administrative operations. This position is responsible for managing the front desk to ensure a positive first impression for all clients and visitors, as well as handling essential office support tasks such as mail processing, print and copy services, and general hospitality. The role requires someone who can efficiently juggle multiple responsibilities including answering a busy multi-line phone system, greeting guests professionally, and maintaining office areas. The Receptionist/Office Assistant reports to the Atlanta Office Administrator and is a non-exempt, in-office position that works a standard eight-hour shift Monday through Friday, with occasional overtime or weekend duties as necessary during events or special projects. This position does not oversee any direct reports but plays a critical role in supporting daily workflows and ensuring smooth office functions.
The ideal candidate will exhibit excellent customer service skills, strong communication abilities, and proficiency with standard office software such as Microsoft Word and Outlook, along with familiarity in Excel. They must be comfortable interacting with a dynamic work environment and capable of managing multiple tasks at once while maintaining a high level of accuracy and professionalism. The position also involves physical activities such as lifting up to 15 pounds and moving furniture, as well as handling deliveries and facilitating courier requests. Parker Poe emphasizes equal opportunity and inclusivity in employment, aiming to provide a respectful and welcoming atmosphere for all employees regardless of background or identity.
The Receptionist/Office Assistant role at Parker Poe’s Atlanta, GA office is a vital part of the firm’s administrative operations. This position is responsible for managing the front desk to ensure a positive first impression for all clients and visitors, as well as handling essential office support tasks such as mail processing, print and copy services, and general hospitality. The role requires someone who can efficiently juggle multiple responsibilities including answering a busy multi-line phone system, greeting guests professionally, and maintaining office areas. The Receptionist/Office Assistant reports to the Atlanta Office Administrator and is a non-exempt, in-office position that works a standard eight-hour shift Monday through Friday, with occasional overtime or weekend duties as necessary during events or special projects. This position does not oversee any direct reports but plays a critical role in supporting daily workflows and ensuring smooth office functions.
The ideal candidate will exhibit excellent customer service skills, strong communication abilities, and proficiency with standard office software such as Microsoft Word and Outlook, along with familiarity in Excel. They must be comfortable interacting with a dynamic work environment and capable of managing multiple tasks at once while maintaining a high level of accuracy and professionalism. The position also involves physical activities such as lifting up to 15 pounds and moving furniture, as well as handling deliveries and facilitating courier requests. Parker Poe emphasizes equal opportunity and inclusivity in employment, aiming to provide a respectful and welcoming atmosphere for all employees regardless of background or identity.
Job Requirements
- High School Diploma/GED and two years of related experience in a professional environment or the combined equivalent of education and experience
- Front desk experience with use of a multi-line phone system
- Excellent customer service and communication skills
- Basic proficiency in Microsoft Word and Outlook
- Working knowledge of MS Excel preferred
- Ability to handle multiple tasks simultaneously in a fast-paced environment and use resources efficiently
- Familiarity with basic office equipment and procedures, as well as mail and packages
- Ability to bend, stoop, and lift up to 15 pounds and move tables, chairs, and equipment
- Valid driver’s license with a clean driving record
Job Qualifications
- High School Diploma/GED or equivalent education
- Two years of related experience in a professional environment
- Front desk experience with multi-line phone systems
- Excellent customer service and communication skills
- Basic proficiency in Microsoft Word and Outlook
- Working knowledge of Microsoft Excel preferred
- Familiarity with office equipment and procedures
- Ability to handle multiple tasks in a fast-paced environment
- Valid driver’s license with a clean driving record
Job Duties
- Answer a multi-line telephone system for eight hours per day
- Greet clients and guests in a courteous and professional manner and assist them with their requests
- Serve as the central point of contact for office print and copy needs
- Handle incoming mail, packages, and courier duties
- Handle courier requests including lunch pickups and delivering or retrieving documents
- Coordinate the use of all conference rooms
- Set up conference rooms with the appropriate arrangement and assist with any audio-visual needs
- Ensure the front reception area, conference rooms, and kitchen areas are clean and organized
- Provide additional administrative assistance to multiple departments when needed
- Perform other general administrative duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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