Receptionist/Interceptor ( 1199)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
Retirement Plan
Job Description
The hiring establishment is a community-based health and social service clinic dedicated to providing comprehensive support and care to its patients. This clinic plays a crucial role in delivering essential health-related services and ensuring a smooth, efficient experience for all visitors and patients who enter its doors. Known for its commitment to quality care and patient satisfaction, the clinic prides itself on fostering a welcoming environment where patients feel valued and supported throughout their visit. The clinic employs a diverse staff dedicated to various roles, each contributing significantly to the overall goal of promoting health and well-being in the community.... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- 1-2 years of previous work experience in a community-based health or social service setting
- Prior AMS experience preferred
- Knowledge of computer software programs preferred
- Ability to work independently and as part of a team
- Must possess sight, hearing, and digital senses or use prosthesis to perform essential job functions
- Ability to remain calm and be diplomatic
- Strong decision making and judgment skills
- Good interpersonal and communication skills
- Good verbal and written skills
- Bilingual in English/Spanish preferred
- Ability to work in a fast-paced, high volume environment
Job Qualifications
- High school diploma or equivalent
- 1-2 years of work experience in a community-based health or social service setting
- Prior AMS experience preferred
- Knowledge of computer software programs preferred
- Ability to work independently and as part of a team
- Strong decision making and judgment skills
- Excellent interpersonal and communication skills
- Good verbal and written communication skills
- Bilingual in English/Spanish preferred
Job Duties
- Manage the interceptor desk during clinic hours
- Collect urine specimens in a randomized manner according to policy and regulatory requirements
- Maintain urine specimen collection systems to ensure testing frequency
- Greet and direct patients and visitors to appropriate staff or services
- Use computer programs to flag patients for appointments and schedule services
- Prepare all necessary forms, labels, and ledgers for laboratory specimen collection
- Prepare laboratory specimens for pickup and maintain supply availability
- Assist with reducing patient lines at the Nurse’s Station
- Answer and direct phone calls as needed
- Provide backup support for Medical Records as required
- Maintain positive working relationships with staff, clients, and visitors
- Report incidents and recommend improvements to supervisors
- Perform other related duties as directed by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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