You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,238.00 - $47,394.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401(k) Plan
Mileage reimbursement
short-term disability
long-term disability
Life insurance
Job Description
JWCH Institute, Inc. is a dedicated healthcare organization known for its commitment to providing compassionate and comprehensive services to underserved populations. Located in downtown Los Angeles, JWCH Institute, Inc., in collaboration with Wesley Health Centers, manages programs that address the needs of vulnerable individuals, including those experiencing homelessness. With an emphasis on harm reduction and holistic care, the organization fosters an inclusive environment that prioritizes the dignity and well-being of its clients. Employing a multidisciplinary team of social workers, case managers, and healthcare professionals, JWCH works tirelessly to improve the lives of people through various community-based initiatives and housing projects.Show More
Job Requirements
- High school diploma or equivalent
- prior experience in reception or visitor monitoring of at least 2 years
- ability to work with diverse populations
- proficiency in Microsoft Word and spreadsheets
- holding a valid California driver’s license
- clear verbal communication skills
- recommended full COVID-19 vaccination.
Job Qualifications
- Possession of a high school diploma or equivalent
- completion of post-secondary coursework in human services, human behavior, or assertive communication is advantageous
- minimum of 2 years’ experience in reception or visitor monitoring roles
- proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds
- proficiency in Microsoft Word and spreadsheet applications
- currently holding a valid California driver’s license
- clear and articulate verbal communication skills
- recommended full COVID-19 vaccination for all JWCH workforce members.
Job Duties
- Greet and engage visitors warmly and professionally
- skillfully guide and direct individuals entering the front reception lobby to their intended destinations
- enforce boundaries tactfully and assertively while maintaining a friendly demeanor
- vigilantly observe and assess behavior in the front reception area and report suspicious conduct to security
- handle incoming calls positively and respectfully
- accurately record messages and disseminate important information
- log building status updates and communicate with designated personnel
- conduct hallway and exterior building checks and log findings
- utilize security cameras and follow safety protocols
- maintain monthly safety and program reports
- share patient information only with authorized personnel
- safeguard confidential patient documents
- identify and report safety concerns proactively
- participate in staff and quality improvement meetings
- contribute to safety programs and possibly emergency response
- demonstrate courtesy, compassion, and mutual respect
- adhere to organizational safety policies and procedures
- participate in safety and compliance training
- identify, report, and help mitigate unsafe conditions
- use equipment safely and responsibly
- maintain awareness of infection control and emergency procedures
- participate in customer service training using AIDET framework
- perform additional administrative tasks including intake preparation, interdepartmental workflow facilitation, documentation and note-taking
- monitor email and phone lines to ensure communication
- manage daily census, bed management, and intake/discharge oversight.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter