Receptionist/Customer Service Support

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a prominent nationwide wholesale distributor specializing in sports nutrition and health products. With a rich history dating back to 1951 and an experienced team boasting over 100 years of combined expertise, Muscle Foods USA has established itself as a trusted partner for retailers and vendors across the country. Their commitment to offering high-quality products and personalized customer service has helped them build strong and lasting relationships with thousands of loyal retail clients. Leveraging partnerships with top-selling vendors worldwide, the company ensures that it can provide a comprehensive and carefully curated selection of sports nutritional products tailored to meet the diverse needs of various markets.

Operating out of Virginia Beach, Virginia, Muscle Foods USA is currently seeking a Receptionist/Customer Service Support professional to join their dedicated team. This role presents an excellent opportunity to be part of a company that values professionalism, energy, and teamwork. The position primarily focuses on managing the front desk area, greeting and screening visitors, handling incoming calls, assisting customers and vendors, and performing a variety of data entry and basic customer service tasks to support the company's operations efficiently.

The Receptionist/Customer Service Support role is vital to maintaining a welcoming and organized environment that reflects the company’s dedication to customer satisfaction. Key responsibilities include greeting and directing guests, answering and forwarding phone calls, responding to customer inquiries, processing return requests, and supporting vendors and colleagues as needed. The successful candidate will also be responsible for keeping the reception area clean and orderly, sorting mail and deliveries, and supporting various administrative tasks.

Muscle Foods USA prioritizes fostering a positive work environment where team players with good attendance and a positive attitude can thrive. They emphasize the importance of strong communication skills, attention to detail, and problem-solving abilities. Candidates who are proficient in Microsoft Office and possess strong data entry skills will find themselves well-suited for this role. The company also promotes an independent work ethic and excellent organizational skills among its employees.

Employment with Muscle Foods USA offers numerous benefits, including medical, dental, and life insurance coverage starting after 60 days of employment. Additionally, employees can participate in a 401(k) plan with employer match and an Employee Stock Ownership Plan after one year of service. The company values work-life balance, offering paid holidays, generous paid time off, and limited work or no work on weekends. Other perks include an at-cost employee purchase program, college scholarship opportunities for employees’ dependents, and the chance to grow with a company that has expanded steadily since its inception.

EURPAC SERVICE, INC., the parent company, maintains a drug-free workplace and upholds a strong commitment to equal employment opportunities, ensuring a discrimination-free environment based on race, age, gender identity, disability, veteran status, and other protected characteristics. Candidates who require accommodations during the application process due to disabilities are encouraged to reach out to the company's HR department.

Joining Muscle Foods USA means becoming part of a forward-thinking and supportive organization dedicated to excellence in the sports nutrition industry. This role provides a platform to contribute meaningfully to the company’s success while advancing one’s career in customer service support within a growing and reputable distributor network.