Receptionist/Customer Service Support

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a leading nationwide wholesale distributor specializing in sports nutrition and health products. With its roots in a company with over 100 years of combined industry experience, Muscle Foods USA prides itself on delivering high-quality goods and exemplary customer service to its expansive network of retail clients throughout the United States. The division has earned a strong reputation by fostering meaningful relationships with thousands of loyal retail customers. These solid partnerships, reinforced by strategic collaborations with top vendors worldwide, enable Muscle Foods USA to provide personalized, reliable services that meet the specific needs of diverse markets nationwide. Established within a company that has been steadily growing since 1951, Muscle Foods USA has developed a skilled team that combines industry knowledge with customer-centric values to maintain its competitive edge and strong market presence.

Muscle Foods USA is currently seeking a Receptionist/Customer Service Support professional to join its team in Virginia Beach, Virginia. This role is an integral part of the organization’s front office operations and customer service framework. The successful candidate will be responsible for managing the front desk area which includes greeting and screening visitors, managing incoming calls, assisting customers, vendors, and internal colleagues, as well as performing various data entry and customer service-related tasks. The role requires an individual who is professional, outgoing, energetic, and able to work effectively in a fast-paced environment.

This position offers an excellent opportunity for individuals looking to work in a growing company with a supportive atmosphere. Muscle Foods USA provides competitive benefits such as medical, dental, and life insurance coverage after 60 days of employment, a 401(k) plan with an employer match after one year of service, an Employee Stock Ownership Plan, paid holidays, generous paid time off, and a limited or no work schedule on weekends. Additional benefits include an At Cost Employee Purchase Program, college scholarship opportunities for employees’ dependents, and opportunities for career advancement within the company. This role requires someone with strong organizational, communication, and problem-solving skills who can deliver outstanding customer service while maintaining a welcoming reception area and efficiently resolving customer inquiries and issues. The organization maintains a drug-free workplace and is committed to equal employment opportunities regardless of age, race, gender, or other protected characteristics, reflecting its inclusive culture and commitment to diversity.