Receptionist/Concierge

Plano, TX, USA|

Job Overview

Employment Type

Full-time

Hourly

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Associate assistance program

Employee Discounts

Paid Time Off

Paid holidays

Life insurance

Adoption benefit

Disability insurance

Flexible spending account

Health savings account

Tuition Reimbursement

Job Description

Brookdale is a leading nationwide senior living company committed to enhancing the lives of residents, families, and employees alike. With 589 communities as of November 30, 2025, Brookdale is recognized as an industry leader in clinical care and gracious hospitality. The company creates a home-like atmosphere that fosters comfort and neighborliness, making it a great place both to live and to work. Brookdale emphasizes opportunities for professional growth through comprehensive training programs, extensive corporate support, and career advancement in a dynamic environment. Beyond just offering a job, Brookdale aims to create an environment where employees can become their best selves... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service or healthcare preferred
Ability to communicate effectively with diverse populations
Strong interpersonal skills
Willingness to participate in training and development programs
Ability to work flexible hours including weekends
Pass background check and other pre-employment screenings

Job Qualifications

Experience in senior living or healthcare settings preferred
Excellent interpersonal and communication skills
Ability to work collaboratively in a team environment
Strong organizational and event planning skills
Commitment to professional growth and learning
Basic computer proficiency
High school diploma or equivalent

Job Duties

Provide gracious hospitality and neighborliness to residents and families
Create a home-like atmosphere ensuring comfort for residents and visiting families
Organize and facilitate entertaining events and gatherings to foster connections
Deliver industry-leading clinical care in collaboration with healthcare teams
Participate in ongoing professional development programs
Support health and wellness initiatives for residents and staff
Maintain knowledge of company benefits and assist with related inquiries

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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