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Receptionist/Administrative Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) profit sharing
Life insurance
Disability insurance
lifestyle spending account
certification incentives
Education Assistance
Referral program

Job Description

Eide Bailly LLP, a prominent public accounting and business advisory firm, is seeking an experienced and professional receptionist/administrative support specialist to join their Beachwood, OH office. Known for its client-centered approach and robust company culture, Eide Bailly offers an environment that fosters collaboration, integrity, and personal growth. The firm provides comprehensive services to a diverse clientele, ranging from small businesses to large enterprises, and is committed to delivering excellence in all facets of its operations. Employees at Eide Bailly benefit from a supportive atmosphere focused on career development, education, and work-life balance, which makes the firm an employer of choice in the accounting industry.

This role is a full-time, in-office position based in Beachwood, OH. The position focuses on providing excellent front-desk reception and administrative services integral to maintaining smooth and efficient office operations. The receptionist will be the first point of contact for visitors and clients, making it essential to deliver professional, courteous, and helpful service. Duties include answering telephone calls, greeting visitors, managing mail and deliveries, maintaining the reception and communal areas such as conference rooms and kitchens, and ordering office supplies. The role requires handling meeting and lunch orders while ensuring these events run smoothly, including setup and cleanup.

Additionally, the receptionist will support general administrative tasks such as copying, faxing, scanning, and assisting with office equipment troubleshooting by liaising with vendors or IT. This position offers opportunities to take on project work assigned by the Office Administrator, which can include preparing memos, letters, and reports. This makes the role dynamic, requiring excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively in a high-volume, fast-paced environment.

Applicants should have a minimum of five years of receptionist or administrative experience, preferably within public accounting or a similar professional setting. The ability to thrive under pressure, meet tight deadlines, and work both independently and as part of a team is essential. Strong communication skills, both written and verbal, along with proficiency in key computer applications such as Microsoft Excel, Word, Outlook, Teams, Adobe Acrobat, and DocuSign, are critical for success in this position. Physical requirements include the ability to stand or sit for prolonged periods, some bending and stretching, as well as lifting items up to 20 pounds.

Eide Bailly offers a competitive compensation package that aligns with regional standards and values experience, education, and skills in final salary determinations. Beyond base pay, the company provides an attractive benefits package including generous paid time off, comprehensive medical, dental, and vision insurance plans, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. These offerings demonstrate Eide Bailly's commitment to supporting the well-being and growth of its employees and their families.

Overall, this receptionist/administrative support role at Eide Bailly represents an excellent career opportunity for professionals seeking to join a well-established firm with a reputation for integrity and employee support. It offers the chance to contribute meaningfully to office operations while developing one’s skills in a trusted, growth-oriented environment.

Job Requirements

  • High school diploma
  • five or more years of receptionist/administrative support experience
  • experience in public accounting administration preferred
  • ability to work overtime
  • authorized to work in the United States without visa sponsorship
  • ability to stand and sit for prolonged periods
  • ability to bend, stoop, and stretch
  • ability to lift 20 lbs
  • proficiency in Microsoft Office applications
  • strong communication skills
  • ability to multitask and meet deadlines
  • maintain client confidentiality and professionalism

Job Qualifications

  • High school diploma
  • five or more years of receptionist and administrative support experience
  • experience in public accounting administration preferred
  • proficiency in Microsoft Excel including creating spreadsheets, performing data entry, basic formulas and worksheet formatting
  • proficiency in Microsoft Word including formatting, creating tables, headers and footers, and utilizing mail merge functions
  • proficiency with DocuSign including creating, sending, and tracking documents for e-signature
  • proficiency with Adobe Acrobat including creating, editing, and commenting on PDFs
  • proficiency in Microsoft Outlook and Teams
  • strong written and verbal communication skills
  • ability to work independently with limited supervision

Job Duties

  • Answers the telephone in a professional manner and directs callers to appropriate personnel or department
  • greeting and assisting all clients and visitors upon arrival at office
  • ensures reception area, conference rooms and kitchen areas are maintained, stocked, and organized for clients and staff
  • reviews, sorts, and routes incoming mail
  • ensures outgoing mail is collected, has proper postage and picked up
  • maintains activity log for client drop-offs and pick-ups
  • manages UPS and FedEx activity
  • manages office deliveries including front and rear doors, if applicable
  • places orders for office supplies, maintaining proper office inventory, and stocking relevant areas
  • manages meal orders for meetings and group lunches, including setup and cleanup
  • completes projects assigned by the Office Administrator, including but not limited to memos, letters, and reports
  • assists with general administrative tasks including copying, faxing, and scanning
  • assists with office equipment issues, reporting, and resolution including vendor and/or IT communications
  • assists with departmental tasks as requested, with the approval of the Office Administrator
  • ensures timely and accurate performance on assigned projects

Job Criteria

Experience

Mid Level (3-7 years)


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