Northern Oaks Living and Rehabilitation logo

Receptionist/Administrative Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

Northern Oaks Living and Rehabilitation is a distinguished post-acute care facility committed to transforming and dignifying the patient recovery experience. Our company mission focuses on delivering care with compassion and integrity while fostering an environment where exceptional service is the standard. As a part of our organization, you will be joining a team of highly motivated clinical professionals and dedicated leaders who continuously strive to improve business operations and patient outcomes. Our facility thrives on innovation, creativity, and a culture that embraces healthy debate to encourage growth and learning among our staff. We believe that by supporting our team first, we can provide superior care to our residents, reflecting our core values through every interaction. At Northern Oaks, we hold ourselves accountable to high standards and are passionate about staying at the forefront of change in the healthcare industry.

The role of Receptionist is central to our welcoming environment, as this individual will be the first point of contact for guests visiting their loved ones. We are looking for a responsible person with a warm and inviting smile, ready to embody the principles of our CAPLICO culture: Customer second, Accountability, Passion for learning, Love one another, Intelligent risk-taking, Celebration, and Ownership. This position is a full-time opportunity offering a starting pay of $12.00 per hour with extensive benefits and growth possibilities. Receptionists at Northern Oaks Living and Rehabilitation not only greet and assist visitors but also play a critical part in maintaining smooth communication and operational flow within the building. Successful candidates will receive mentorship and training, ensuring they are well-prepared to contribute meaningfully to our team, whether they are new graduates or experienced professionals. Additionally, employees benefit from tuition reimbursement, flexible spending accounts for dependent care and public transportation, discounts on cell phones and movie tickets, and a 401(k) with matching contributions.

Overall, this role offers a fulfilling chance to make a positive impact within a supportive community passionate about improving the lives of those we serve. If you are eager to be part of a culture that values empathy, innovation, and teamwork, we invite you to explore the limitless possibilities that come with joining Northern Oaks Living and Rehabilitation as a full-time Receptionist.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of experience using Microsoft Excel preferred
  • Minimum one year of experience using Microsoft Powerpoint preferred
  • Excellent communication and customer service skills
  • Ability to work full-time in person
  • Friendly and professional demeanor
  • Strong organizational skills

Job Qualifications

  • High school diploma or equivalent
  • Experience with Microsoft Excel preferred
  • Experience with Microsoft Powerpoint preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and manage time effectively
  • Previous experience in a customer service or receptionist role preferred

Job Duties

  • Greet guests warmly as they arrive at the facility
  • Manage the front desk and direct visitors appropriately
  • Answer and route incoming phone calls promptly
  • Maintain visitor logs and ensure security protocols are followed
  • Assist with administrative tasks such as scheduling and data entry
  • Provide information regarding facility policies and services
  • Support staff with communication and operational needs

Job Criteria

Experience

Entry Level (1-2 years)


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