Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.50 - $13.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program
Job Description
Trezevant Episcopal Home is a distinguished long-term care facility dedicated to providing compassionate and comprehensive care to the elderly population. Renowned for its commitment to upholding the highest standards in senior care, Trezevant Episcopal Home integrates its Mission, Vision, and Values into every aspect of its operations to foster a supportive and respectful environment for residents, families, and staff alike. The organization is guided by principles that emphasize dignity, respect, and quality of life for all residents, ensuring that each individual receives personalized attention and compassionate service in a safe and welcoming setting. With a strong focus on community engagement and holistic well-being, Trezevant offers a range of services designed to meet the diverse needs of its residents, promoting an atmosphere of trust, care, and professionalism.
The Receptionist role at Trezevant Episcopal Home is pivotal as the initial point of contact for residents, visitors, and staff. This position requires a professional, courteous, and dependable individual capable of managing multiple responsibilities with efficiency and a positive demeanor. Serving as the face of the organization, the Receptionist must exemplify Trezevant’s core values through every interaction, whether via telephone communication, personal greeting, or administrative support. Key responsibilities include answering and routing incoming calls, monitoring status solutions for call lights, and performing clerical duties such as processing maintenance and IT orders. The Receptionist also plays an essential role in ensuring facility security by monitoring visitor entry and exit, managing sign-in procedures, and alerting security personnel to any suspicious activities or concerns.
In addition to these operational tasks, the Receptionist must maintain knowledge of fire and disaster plans, monitor the fire alarm panel, and communicate effectively during emergency situations. This role requires strong organizational skills, the ability to handle emergencies calmly, and excellent communication abilities that reflect care and respect towards residents and their families. Attendance at required training and in-service sessions is mandatory to stay current with policies and procedures. This position demands punctuality, reliability, and a genuine commitment to improving the lives of the geriatric community Trezevant serves. Overall, the Receptionist contributes significantly to the smooth functioning and welcoming atmosphere of Trezevant Episcopal Home, making it an indispensable member of the team dedicated to excellence in elder care.
The Receptionist role at Trezevant Episcopal Home is pivotal as the initial point of contact for residents, visitors, and staff. This position requires a professional, courteous, and dependable individual capable of managing multiple responsibilities with efficiency and a positive demeanor. Serving as the face of the organization, the Receptionist must exemplify Trezevant’s core values through every interaction, whether via telephone communication, personal greeting, or administrative support. Key responsibilities include answering and routing incoming calls, monitoring status solutions for call lights, and performing clerical duties such as processing maintenance and IT orders. The Receptionist also plays an essential role in ensuring facility security by monitoring visitor entry and exit, managing sign-in procedures, and alerting security personnel to any suspicious activities or concerns.
In addition to these operational tasks, the Receptionist must maintain knowledge of fire and disaster plans, monitor the fire alarm panel, and communicate effectively during emergency situations. This role requires strong organizational skills, the ability to handle emergencies calmly, and excellent communication abilities that reflect care and respect towards residents and their families. Attendance at required training and in-service sessions is mandatory to stay current with policies and procedures. This position demands punctuality, reliability, and a genuine commitment to improving the lives of the geriatric community Trezevant serves. Overall, the Receptionist contributes significantly to the smooth functioning and welcoming atmosphere of Trezevant Episcopal Home, making it an indispensable member of the team dedicated to excellence in elder care.
Job Requirements
- High school diploma or GED
- Must be at least 18 years of age
- One year prior experience in an office setting
- Familiarity with office procedures and telephone/voicemail systems
- Ability to work well with all people
- Love for the geriatric population
- Excellent organizational skills
- Ability to maintain composure in emergencies
Job Qualifications
- High school diploma or GED
- At least 18 years of age
- One year prior experience in an office setting
- Familiarity with office procedures and telephone/voicemail systems
- Ability to work well with diverse people
- Strong organizational skills
- Ability to handle emergency situations calmly
- Some college preferred
- Experience or affinity for working with the geriatric population
Job Duties
- Answer all incoming phone calls and route appropriately
- Monitor status solutions for call lights
- Perform clerical duties and enter maintenance and IT orders
- Greet visitors and manage sign-in and sign-out procedures
- Alert staff of unidentified visitors and report concerns to security
- Monitor entrance and exit points to prevent unauthorized access
- Monitor fire panel and alert security of any alarms
- Attend required training and in-services
- Maintain knowledge of Trezevant’s Mission, Vision, and Values
- Communicate with residents, families, and staff with courtesy and respect
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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