Gainwell Technologies LLC logo

Receptionist - Washington DC - Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,100.00 - $50,200.00
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Work Schedule

Standard Hours
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Benefits

flexible vacation policy
401(k) employer match
Comprehensive health benefits
educational assistance
leadership development programs
Technical development programs

Job Description

Gainwell Technologies is a leading technology company that specializes in providing innovative solutions to the healthcare industry. With a strong commitment to improving healthcare outcomes, Gainwell serves as a trusted partner to government agencies and healthcare providers across the United States. The company leverages advanced technology and data analytics to streamline operations, optimize care delivery, and ensure compliance with evolving healthcare regulations. Gainwell is known for fostering a collaborative and inclusive workplace culture that values diversity, continuous learning, and employee growth. Employees at Gainwell benefit from a supportive environment that encourages creativity, teamwork, and professional development.

The Receptionist role at Gainwell is a pivotal position that serves as the welcoming face of the company’s Washington, DC office. This onsite role, located on 19th Street, is essential in creating a professional and organized office atmosphere that promotes efficiency and positive interactions for employees, visitors, clients, and contractors. The Receptionist is responsible for managing front desk operations, including visitor greeting and assistance, security processes such as badge issuance and access control, and general administrative support like handling emails, phone calls, mail distribution, and office logistics.

This role is not just about answering phones and greeting guests; it plays a key part in supporting the smooth flow of office activities and ensuring that meetings, events, and day-to-day operations run seamlessly. The Receptionist coordinates meeting room scheduling, prepares spaces for conferences, manages catering arrangements, and partners with the facilities team to maintain a safe and functional environment. This position demands strong organizational skills, a high level of professionalism, and the ability to multitask effectively in a dynamic workplace.

Gainwell offers a competitive salary range of $35,100 to $50,200 annually for this position, with actual pay varying according to location, experience, and skills. Full-time salaried employees enjoy a comprehensive benefits package including flexible vacation policies, a 401(k) employer match, health benefits, and opportunities for educational assistance and career advancement. Gainwell invests in its workforce through leadership and technical development programs designed to enhance employee skills and foster career growth.

Working at Gainwell means joining a company that is dedicated to making healthcare better for everyone by combining people, innovation, and technology. The company promotes a culture of inclusion where all qualified candidates receive equal opportunity without discrimination. In this Receptionist role, you will have the chance to contribute to a mission-driven organization while building a rewarding career in a supportive, forward-thinking environment.

Job Requirements

  • High school diploma or GED
  • Four or more years of administrative support experience
  • Knowledge of standard administrative practices with strong written communication skills
  • Proficiency in Microsoft Office with strong interpersonal, organizational, and time-management skills
  • Ability to work independently with minimal supervision
  • Healthcare experience preferred

Job Qualifications

  • High school diploma or GED
  • Four or more years of administrative support experience
  • Knowledge of standard administrative practices with strong written communication skills
  • Proficiency in Microsoft Office with strong interpersonal, organizational, and time-management skills
  • Ability to work independently with minimal supervision
  • Healthcare experience preferred

Job Duties

  • Serve as the front-line representative for the office by greeting and assisting visitors, directing guests appropriately, and supporting visiting and out-of-state employees with check-in, access, and onsite needs to ensure a professional first impression
  • Manage visitor and building security processes, including issuing temporary visitor badges and managing employee security cards and access permissions, ensuring timely activation/deactivation and compliance with security protocols
  • Provide administrative and communication support by monitoring emails and phone calls, performing office tasks such as document preparation and data entry, and supporting mailroom and data entry functions as needed
  • Coordinate meetings, events, and office logistics, including scheduling conference rooms, preparing meeting spaces, coordinating catering, managing correspondence, and supporting bulk deliveries with building management
  • Oversee day-to-day office operations by maintaining common areas, monitoring facility needs in partnership with the facilities team, receiving and distributing mail and packages, managing office supplies, and performing other duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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