Receptionist, Variable Part Time Evening Shift, Guest Services

Silver Spring, MD, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.15 - $22.79

Benefits

Work life balance through nonrotating shifts

Recognition and rewards for professional expertise

403(b) Retirement Plan

free employee parking

employee assistance program (EAP) support

Job Description

White Oak Medical Center is part of Adventist HealthCare, a faith-based organization with a century-long history of providing high-quality, compassionate care to communities in Maryland. Adventist HealthCare is recognized as the first and largest healthcare provider in Montgomery County, dedicated to delivering physical, mental, and spiritual healing through its network of facilities. The Medical Center embodies this mission by fostering a healing environment that integrates holistic care grounded in Christian values. With a strong emphasis on community health and wellness, White Oak Medical Center combines professional medical expertise with a true commitment to patient-centered care.

White Oak Medical Center... Show More

Job Requirements

Minimum high school diploma
At least one year of customer service experience working in a medical or mental health office or equivalent
Ability to work evening shifts and every other weekend rotation
Strong communication and interpersonal skills
Ability to maintain confidentiality
Basic computer and administrative skills
Ability to respond to emergencies and maintain composure under pressure

Job Qualifications

Minimum high school diploma
Preferred bachelor's degree in related field
At least one year of customer service experience in a medical or mental health office or equivalent experience

Job Duties

Serve patients by greeting and helping them, maintaining log books
Welcome patients and visitors in person or on the telephone and answering or referring inquiries
Comfort patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area
Ensure availability of treatment information by filing patient medical records
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Obtain revenue by recording and updating financial information
Maintain business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
Help patients in distress by responding to emergencies
Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
Maintain operations by following policies and procedures, reporting needed changes
Contribute to team effort by accomplishing related results as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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