Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Job Description
LCB Senior Living is a prominent organization dedicated to providing exceptional senior living experiences through its managed care communities. One such community, The Residence at Summer Street in Stamford, CT, stands as a beacon of compassionate and quality care for seniors, emphasizing a positive, engaging, and supportive living environment. LCB Senior Living has earned a stellar reputation for balancing comfort and care, aiming to enrich the lives of its residents through comprehensive programs and a dedicated team. The Residence at Summer Street exemplifies this commitment by fostering a welcoming atmosphere where seniors can enjoy both independence and access to necessary... Show More
Job Requirements
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Must handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Must be able to respond calmly to emergency situations
- Must communicate effectively in English both orally and in writing
- Must have finger and hand dexterity to handle and manipulate instruments and equipment
- Must have visual and auditory acuity
- Must be able to lift a minimum of 15 lbs and carry objects
- Must be able to push and pull carts and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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