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Receptionist - The Residence at Summer Street

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid Time Off

Job Description

LCB Senior Living is a prominent organization dedicated to providing exceptional senior living experiences through its managed care communities. One such community, The Residence at Summer Street in Stamford, CT, stands as a beacon of compassionate and quality care for seniors, emphasizing a positive, engaging, and supportive living environment. LCB Senior Living has earned a stellar reputation for balancing comfort and care, aiming to enrich the lives of its residents through comprehensive programs and a dedicated team. The Residence at Summer Street exemplifies this commitment by fostering a welcoming atmosphere where seniors can enjoy both independence and access to necessary... Show More

Job Requirements

  • A high school diploma or GED is preferred
  • Six months to one-year prior reception experience in an office environment
  • Must have knowledge of basic telephone reception systems and techniques
  • Must handle all incoming telephone calls and visitors in a pleasant and courteous manner
  • Must be able to respond calmly to emergency situations
  • Must communicate effectively in English both orally and in writing
  • Must have finger and hand dexterity to handle and manipulate instruments and equipment
  • Must have visual and auditory acuity
  • Must be able to lift a minimum of 15 lbs and carry objects
  • Must be able to push and pull carts and continuously walk, sit and stand
  • Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
  • Must use good body mechanics
  • Must be able to type and use a computer

Job Qualifications

  • Must have knowledge of basic telephone reception systems and techniques
  • Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
  • Ability to respond calmly to emergency situations
  • Ability to communicate in English both orally and in writing
  • Focused and dedicated to provide excellent customer service
  • A high school diploma or GED is preferred
  • Six months to one-year prior reception experience in an office environment
  • Typing or word processing experience is preferred

Job Duties

  • Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
  • Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
  • Perform all duties and responsibilities with a positive attitude
  • Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
  • Greet guests and visitors in a professional and courteous manner and direct them accordingly
  • File correspondence
  • Sort mail
  • Record and type guest meal charges
  • Maintain and file resident safety sheets
  • Type correspondence as needed
  • Coordinate front desk activities
  • Maintain the front desk in a neat and orderly manner
  • Respond to emergency situations by contacting appropriate party
  • 911, fire department, police etc
  • Attend required in-service training sessions and orientations
  • Respond to residents needs in a courteous manner
  • Update the communication log book on a regular basis
  • Maintain community brochures and stock

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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