Receptionist - The Residence at Boylston Place

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k plan

Paid Time Off

Tuition Reimbursement

team environment

Job Description

LCB Senior Living is a respected organization dedicated to providing exceptional senior living experiences through its communities, including The Residence at Boylston Place located in Chestnut Hill, Massachusetts. This senior living community focuses on creating a warm, welcoming atmosphere where residents can enjoy a supportive environment, compassionate care, and a vibrant social calendar. The Residence at Boylston Place is committed to delivering outstanding service and fostering a sense of community for both residents and their families, ensuring that every individual feels valued and cared for in a safe and comfortable setting. The company also emphasizes the importance of hiring dedicated... Show More

Job Requirements

High school diploma or GED preferred
Six months to one-year prior reception experience in an office environment
Typing or word processing experience preferred
Finger and hand dexterity to handle and manipulate instruments and equipment
Visual and auditory acuity
Must be able to lift a minimum of fifteen (15) lbs and be able to carry objects
Must be able to push and pull carts and continuously walk, sit and stand
Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height as tasks dictate
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Must have knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner and represent the residence in a professional manner
Ability to respond calmly to emergency situations
Ability to communicate in English both orally and in writing
Focused and dedicated to provide excellent customer service
High school diploma or GED preferred
Six months to one-year prior reception experience in an office environment
Typing or word processing experience preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
Greet guests and visitors in a professional and courteous manner and direct them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate party such as 911, fire department, police
Attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book on a regular basis
Maintain community brochures and stock

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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