Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
retirement savings plan
Employee assistance program
Workplace wellness initiatives
Job Description
Koelsch Communities is a well-established organization dedicated to providing exceptional living experiences for residents in a supportive and vibrant community setting. Known for its commitment to quality care and customer service excellence, Koelsch Communities operates multiple senior living centers, focusing on creating environments where residents feel respected, safe, and engaged. The community prioritizes a team-oriented approach, fostering collaboration among staff to ensure high standards of care and service quality. As a trusted name in senior living, Koelsch Communities continually invests in staff development and community enhancements, making it a reputable employer in the healthcare and residential services sector.
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Job Requirements
- Must possess an upbeat, positive, flexible, and enthusiastic personality and be congenial with fellow employees, residents, and the public at large
- Must be an honest and dependable individual
- Must maintain proper hygiene
- Must be professional in dress and presentation
- Must be willing to be active during entire work shift
- Must be able to effectively communicate verbally and in writing in standard English and use own judgment and initiative in daily activities
- Must be a mature individual
- must possess the ability to multi-task in a fast-paced environment and perform a variety of tasks, often changing assignments on short notice
- Must have strong organizational skills, as well as the ability to prioritize and meet deadlines
- Must be detail and team work oriented
- Must attend required in-services/workshops to further education of skills and community requirements
- Must be drug-free and submit to urinalysis drug screening upon hire and routinely
- Must be able to pass a criminal background check upon hire and as required by state regulations
- The employee shall be responsible for maintaining the integrity of Koelsch Communities
- Must abide by the community dress code policy including professional business attire and closed-toed shoes
- Must be able to stand, walk, carry, push, and pull up to 50 pounds, use hands to handle or feel, and reach with hands and arms
- Must demonstrate qualities of leadership, tact, and adaptability to change
Job Qualifications
- Passed an approved food handler's or ServSafe course as required by county, state and/or community policy
- Experience in human resources or business office related positions will assist tremendously with success in this position
- Excellent verbal and written communication skills
- Strong organizational skills and ability to multitask
- Ability to work effectively with diverse populations including residents and staff
- Positive, flexible, and enthusiastic personality
- Professional business attire and presentation
Job Duties
- Greet the public including current and prospective residents, families, vendors, outside staff, and others
- Prepare admissions packets
- Provide customer service and answer incoming calls in a professional and friendly manner and take accurate and complete messages and give to appropriate departments
- Prepare and distribute status alerts
- Maintain office files with the Business Office Manager
- Sell meal tickets as well as special events tickets
- Keep daily census record
- Process incoming and outgoing mail
- Prepare time cards
- Order office supplies
- Record ancillaries
- Receive resident rent payments each month and record for bookkeeper
- Maintain record of purchase orders
- Keep track of postage
- Monitor lobby and visitors
- Observe and uphold resident rights at all times
- Relate to the public and residents in a courteous, empathetic, and cooperative manner
- Work with staff from all departments to ensure quality of care for residents
- Keep environment safe and clean
- Perform other related duties as assigned by supervisor
Job Location
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