RECEPTIONIST - Tallahassee, FL

North Florida Medical Center (NFMC) is a prominent healthcare provider dedicated to enhancing access to quality healthcare and improving the overall health of the community it serves. As a full-service medical center, NFMC is committed to delivering compassionate, comprehensive, and patient-centered care. The organization prides itself on a culture of professionalism, respect, and outstanding customer service, which supports its mission to meet the diverse needs of patients efficiently and effectively while fostering a positive patient experience. NFMC operates with a strong focus on innovation and adherence to healthcare best practices, making it a trusted choice for medical services in the region.

The role of a Receptionist at NFMC is critical in supporting the center's commitment to exceptional patient care. This full-time position, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., involves being the first point of contact for all callers, patients, and visitors. The Receptionist is responsible for welcoming and assisting individuals in a professional and courteous manner, ensuring every interaction promotes a positive and reassuring patient experience. The position includes essential administrative duties such as answering phones promptly, scheduling patient appointments, checking patients in and out, completing patient demographic information, verifying insurance coverage, and collecting fees at the time of the visit. Adhering strictly to the policies and procedures outlined in NFMC's receptionist manual, the Receptionist plays a pivotal role in maintaining smooth office workflow and supporting clinical staff.

This role demands excellent customer service skills, attention to detail, and the ability to multitask efficiently in a dynamic healthcare environment. The successful candidate will be someone who values teamwork and is committed to contributing positively to the community's health outcomes by ensuring patients and visitors receive reliable, friendly, and professional assistance. As an equal opportunity employer and a drug-free workplace, NFMC requires that employment is contingent upon passing a drug screen, background check, employment verification, and credential or license verification. If you are motivated by a purpose-driven career in healthcare administration and aspire to be part of a team focused on improving community health, NFMC encourages you to apply for this rewarding Receptionist position.