Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
growth potential
Opportunity for advancement within agency
Job Description
Our agency is a State Farm independent contractor agent office located at 3650 Forest Hill Blvd Ste3, West Palm Beach, FL 33406. We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. With a strong focus on providing comprehensive insurance and financial services, our experienced team of 11 members works together to support community members with their various needs including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Health Insurance, and Renters Insurance. As a part of the State Farm network, we market exclusively State Farm insurance and financial products,... Show More
Job Requirements
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license must be able to obtain
- Life and Health license must be able to obtain
Job Qualifications
- Excellent communication skills - written, verbal, and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license or ability to obtain
- Life and Health license or ability to obtain
Job Duties
- Establish customer relationships and follow up with customers
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Collaborate with team members to achieve agency goals
- Assist with administrative duties related to insurance policies
- Support the agent and agency operations as needed
Job Location
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