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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Salary
Range $30,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Hourly Plus Commission
401(k)
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Ryan Kill - State Farm Agent is a prominent insurance agency committed to delivering exceptional service and comprehensive insurance solutions to its clients. As part of the State Farm network, this agency has established a strong reputation for reliability, customer care, and personalized insurance products including auto, home, life, and business insurance. The agency prides itself on building lasting relationships with customers by understanding their individual needs and helping them protect what matters most. Known for its community involvement and professional approach, Ryan Kill - State Farm Agent is a respected name in the insurance market, offering a work environment that emphasizes teamwork, growth opportunities, and continuous learning.

The role of Receptionist - State Farm Agent Team Member is pivotal in maintaining the smooth operation of the office and ensuring every client interaction reflects the agency's high standards. This position is designed for an individual who is organized, detail-oriented, and genuinely interested in contributing to a positive customer experience. The receptionist acts as the first point of contact within the agency, responsible for warmly welcoming visitors, managing telephone calls, scheduling appointments, and assisting with various administrative functions that support the team. Additionally, this role requires someone comfortable engaging with customers to identify potential insurance needs, making it a valuable gateway to developing a deeper understanding of the insurance industry and sales.

This full-time position offers a competitive salary complemented by hourly pay and commission, reflecting the importance of both administrative excellence and customer interaction in driving business success. The agency values work-life balance and offers a flexible schedule along with paid time off, fostering a healthy work environment where employees can thrive. Benefits such as 401(k) retirement plans, performance bonuses, and ongoing training and development provide employees with rewards and growth pathways within the company. The successful candidate will have the opportunity to advance their career while contributing significantly to the team’s objectives.

Joining Ryan Kill - State Farm Agent means becoming part of a collaborative and supportive team dedicated to professional development and outstanding customer service. Whether you are an experienced receptionist or looking to expand your skills in a new industry, this role offers a stable and rewarding career path. The agency encourages individuals who are motivated, personable, and eager to learn to apply for this exciting opportunity. By fostering a welcoming atmosphere and diligent approach to customer care, the Receptionist - State Farm Agent Team Member will play an essential role in the ongoing success and reputation of this well-established insurance agency.

Job Requirements

  • High school diploma or equivalent
  • Previous experience as a receptionist or in customer service
  • Strong communication skills
  • Ability to multitask and stay organized
  • Comfortable speaking with customers about insurance products
  • Basic computer proficiency including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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