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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Jaime Shannon - State Farm Agent is a dedicated insurance agency located in Fayetteville, North Carolina, committed to helping individuals manage the risks of everyday life, recover from unexpected events, and realize their dreams. Established in 2003, the agency is led by Jaime Shannon, a former Army servicemember whose leadership style emphasizes discipline, teamwork, and mutual support. The agency operates as a close-knit team of three, fostering a culture where each team member feels valued and supported both professionally and personally. Jaime is actively engaged in the community, including serving on the NC USA Wrestling board, highlighting the agency's commitment... Show More
Job Requirements
- Currently licensed applicants only
- Ability to greet customers warmly and professionally
- Excellent communication and interpersonal abilities
- Strong organizational skills with an ability to multitask
- Basic proficiency with computers and office software
- Willingness to engage with customers and learn about insurance products
- Commitment to teamwork and agency values
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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