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Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Hiring Bonus
401(k)
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Derrick Spencer - State Farm Agent is a well-established insurance agency known for its dedication to providing exceptional customer service and reliable insurance solutions. The agency, founded and led by Derrick Spencer who has a solid background working in State Farm’s Claims Department, epitomizes a commitment to industry expertise and community involvement. Since opening the agency in 2003, Derrick and his team have grown to a strong group of 11 professionals who work collaboratively to meet the diverse needs of their clients. With offices that create a welcoming and casual work environment, including a dog-friendly culture, the agency fosters a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist roles
- Strong communication skills
- Ability to multitask and manage scheduling
- Basic computer proficiency
- Positive attitude and willingness to learn
- Customer-focused mindset
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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