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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

David Hersch - State Farm Agent is a prominent insurance agency established in 2023 by David Hersch, who embarked on this venture after gaining valuable experience as a State Farm sales team member. His agency is a small yet highly dedicated team of three members, focused on fostering a laid-back but respectful work environment. This agency emphasizes accountability and clear communication just as much as delivering excellent results to their clients. Beyond work, the team is deeply connected to their community, with active involvement in nonprofit activities that underscore their commitment to positive social impact. The agency culture encourages work-life balance and supports continuous growth by reimbursing licensing costs, offering flexible work schedules, and prioritizing team member development.This unique workplace environment is designed to help individuals grow professionally without the pressure often found in competitive sales settings. Respect, pride in work, strong communication skills, coachability, and a competitive yet team-oriented attitude are highly valued traits within this agency. Team members are expected not only to succeed in their roles but also to contribute meaningfully to the community they serve.

The role available is for a Receptionist - State Farm Agent Team Member. This position is pivotal to the agency's operations, serving as the first point of contact for customers both in person and over the phone. The role requires someone organized, detail-oriented, and dedicated to maintaining a positive, productive workplace atmosphere. It offers an excellent opportunity to gain exposure to the insurance industry and to develop within a supportive team. The Receptionist will be responsible for managing front desk activities, appointment scheduling, customer communication, and administrative support. The agency values candidates who are eager to learn, adaptable, and committed to delivering superior customer service. This position offers a competitive salary with bonuses based on performance and opportunities for career advancement within the company. The supportive atmosphere and comprehensive benefits, including paid time off and training programs, make this role an ideal choice for motivated individuals seeking growth and community involvement in their professional careers.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Basic computer skills including familiarity with Microsoft Office and CRM systems
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Ability to engage comfortably in sales-related conversations
  • Coachable and eager to learn
  • Available to work flexible hours including some evenings if necessary

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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