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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
License reimbursement
401(k)
bonus
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Rob Cutting - State Farm Agent is a well-established insurance agency located in Wilmington, NC, known for its dedication to providing exceptional insurance and financial services. With a combined team experience of 109 years, the agency has garnered multiple prestigious awards such as the Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier. This reputable agency prides itself on its growth-oriented environment and its highly motivated team of five experienced professionals committed to excellence, personal achievement, and delivering top-notch service to their clients. The culture of the office is organized, supportive, and built... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Comfortable with sales and customer engagement
- Basic computer proficiency including Microsoft Office and CRM use
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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