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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Heather Andrus - State Farm Agent is a well-established insurance agency located in Anchorage, Alaska, dedicated to providing exceptional insurance and financial services to its local community. Founded in 2016 by Heather Andrus, who brought with her extensive experience as a State Farm team member, the agency has built a reputation for outstanding customer service, a close-knit team culture, and a strong commitment to community support. Serving the Anchorage area and surrounding regions, the agency specializes in a range of insurance and planning products including auto insurance, home insurance, life insurance, retirement and college planning, business insurance, health insurance, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous receptionist or customer service experience
  • Strong communication skills
  • Ability to multitask effectively
  • Basic proficiency with Microsoft Office and customer management software
  • Reliable and punctual
  • Coachable and eager to learn

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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