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Receptionist - State Farm Agent Team Member

Job Overview

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Compensation

Salary
Range $40,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Ken Davis - State Farm Agent is a respected insurance agency committed to delivering outstanding insurance services with a personal touch. As a part of State Farm, one of the largest and most trusted insurance providers in the United States, this agency prides itself on offering comprehensive insurance coverage and exemplary customer support to its clients. The company operates in a highly dynamic and customer-focused industry, where client satisfaction, trust, and timely service are paramount. The agency is dedicated to fostering a collaborative work environment that encourages growth, learning, and professional success for its employees. Joining the Ken Davis - State Farm team means becoming part of a supportive community that values integrity, excellence, and continuous improvement in the insurance industry.

The role of Receptionist - State Farm Agent Team Member at Ken Davis - State Farm Agent is a pivotal position that directly influences the customer experience and the smooth operation of the office. This full-time role involves interacting with customers both in person and over the phone, managing appointment schedules, handling inquiries, maintaining customer records, and assisting with various administrative tasks. The position is well-suited for individuals who are highly organized, detail-oriented, and passionate about providing excellent customer service. The receptionist acts as the first point of contact for visitors and callers, setting the tone for a positive and professional interaction with the agency.

In addition to traditional receptionist duties, this role includes engaging with prospective and existing customers to identify their insurance needs and offer suitable products, making it an excellent opportunity for individuals interested in developing their sales skills within the insurance sector. The agency supports its team members through ongoing training, development opportunities, and a flexible schedule to promote work-life balance. Employees benefit from a competitive salary and performance-based bonuses, reinforcing the agency's commitment to rewarding hard work and dedication.

This position offers significant potential for advancement within the organization, enabling team members to build a rewarding career in the insurance industry. If you are eager to contribute to a thriving team, enhance your professional skills, and be part of a company that values your contributions, this receptionist position at Ken Davis - State Farm Agent offers an exceptional opportunity to launch or advance your career in a supportive and growth-oriented environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic proficiency in Microsoft Office and CRM software
  • Willingness to learn about insurance products and services
  • Friendly and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Location

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