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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
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Benefits

simple IRA
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Health Insurance

Job Description

Crystal Plaster - State Farm Agent is a well-established insurance agency located in Cleburne, TX, with a strong foundation built on over 25 years of experience in the insurance industry. The agency prides itself on fostering long-term success, nurturing strong relationships, and facilitating continuous growth with a close-knit team of 6-8 members. This environment encourages collaboration, open communication, respect, and a shared dedication to serving customers and the community more effectively. The agency’s culture is highly people-focused, creating a positive and forward-thinking workplace where team members and customers alike feel supported and valued. With a commitment to professional development, Crystal... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Ability to communicate effectively in English
  • Bilingual Spanish preferred
  • Strong organizational and multitasking skills
  • Proficiency with basic computer applications including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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