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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
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Benefits

simple IRA
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Health Insurance

Job Description

Crystal Plaster - State Farm Agent is a well-established insurance agency located in Cleburne, TX, with a strong foundation built on over 25 years of experience in the insurance industry. The agency prides itself on fostering long-term success, nurturing strong relationships, and facilitating continuous growth with a close-knit team of 6-8 members. This environment encourages collaboration, open communication, respect, and a shared dedication to serving customers and the community more effectively. The agency’s culture is highly people-focused, creating a positive and forward-thinking workplace where team members and customers alike feel supported and valued. With a commitment to professional development, Crystal Plaster - State Farm Agent offers comprehensive health benefits, retirement options, performance-based bonus opportunities, and clear career advancement paths, making it an ideal place for motivated individuals seeking a meaningful and long-term career in the insurance sector.

The agency is currently seeking a responsive and organized Receptionist - State Farm Agent Team Member. This role is fundamental in ensuring smooth office operations and providing exceptional customer service. The ideal candidate will be someone who thrives in a support role, possesses excellent communication and multitasking skills, and exhibits a strong willingness to learn and grow within the insurance industry. The receptionist will serve as the friendly face and voice of the agency, warmly greeting customers both in person and over the phone, managing appointment scheduling, maintaining customer records, and assisting with various administrative projects. Furthermore, the position involves engaging with prospective and existing customers to identify insurance needs and offer appropriate solutions, helping the team fulfill its mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

This opportunity offers a competitive annual salary ranging from $40,000 to $50,000, along with benefits such as Simple IRA retirement plans, health insurance, paid time off, training and development, and performance-based bonuses. Bilingual Spanish skills are preferred, enhancing communication within the diverse customer base. As a team member, you will work closely with others in a supportive environment that emphasizes mutual respect and a shared commitment to excellence. If you are motivated, team-oriented, and eager to contribute to a positive atmosphere while building a rewarding career in insurance, this role at Crystal Plaster - State Farm Agent is an excellent fit.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Ability to communicate effectively in English
  • Bilingual Spanish preferred
  • Strong organizational and multitasking skills
  • Proficiency with basic computer applications including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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