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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Opportunity for advancement
Paid Time Off
Signing bonus
Training and Development

Job Description

Jay Moyer - State Farm Agent is a well-established insurance agency known for its commitment to providing outstanding customer service and comprehensive insurance solutions. As part of the State Farm network, the agency offers a wide range of insurance products including auto, home, life, and health insurance, designed to meet the diverse needs of individuals and families. The agency prides itself on building long-term relationships with clients by understanding their unique needs and providing tailored advice and support. Located in a community-focused setting, Jay Moyer - State Farm Agent emphasizes a culture of professionalism, integrity, and continuous improvement. The team is dedicated to creating a welcoming environment where both customers and employees can thrive.

We are currently seeking a Receptionist - State Farm Agent Team Member to join our dedicated team. This role is integral to the smooth operation of the office and serves as the first point of contact for clients and prospects, ensuring a positive and professional experience. The successful candidate will be highly organized, detail-oriented, and possess strong communication skills, both in person and over the phone. Responsibilities include greeting customers warmly, managing appointment schedules, assisting with customer inquiries, and supporting various administrative tasks. This position offers an excellent opportunity for individuals eager to grow within the insurance industry and develop a rewarding career path. The employment type is full-time, with a competitive salary and opportunities for advancement. Our team values training and professional development to support your growth and success in the role.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or administrative roles preferred
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency in Microsoft Office and CRM software
  • Friendly and professional demeanor
  • Willingness to learn and adapt in a fast-paced environment

Job Qualifications

  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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