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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Mike Morris - State Farm Agent is a well-established insurance agency committed to providing outstanding service and personalized support to our community. As a trusted name in the insurance and financial sector, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our agency specializes in a variety of insurance products including auto, home, life, business, and renters insurance, tailored to meet the diverse needs of our clients. We pride ourselves on being a busy, vibrant office environment that values teamwork, growth, and a passion for making a positive difference in the lives of others and the community.

We are currently seeking a motivated and organized individual to join our team as a Receptionist - State Farm Agent Team Member. This role is essential for maintaining seamless daily operations and delivering exceptional customer experiences. As the first point of contact, you will play a critical role in welcoming customers warmly, managing appointment schedules, and serving as a vital communication hub for the agency. You will also assist in handling inquiries, maintaining accurate customer records, and supporting the team with a variety of administrative tasks. This position offers a unique opportunity to gain valuable experience within the insurance industry while benefiting from a supportive, dynamic work environment.

We offer a competitive hourly wage of $15.00 and provide several appealing benefits such as performance-based bonuses, flexible scheduling, paid time off, and opportunities for advancement and professional development. Our ideal candidate is someone who is detail-oriented, possesses excellent communication skills, and has a genuine desire to contribute to a positive workplace culture. Whether you have prior receptionist experience or a customer service background, if you enjoy interacting with people and are eager to learn about insurance products and services, this position may be the perfect fit for you. Join Mike Morris - State Farm Agent and become a valued member of a team that is passionate about serving its clients and community with integrity and dedication.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency, including Microsoft Office and CRM systems
  • Ability to engage professionally with customers and prospects

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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