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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Krina Mallgren - State Farm Agent is a respected insurance agency dedicated to providing outstanding customer service and comprehensive insurance solutions to individuals and businesses. As part of a globally recognized brand, this agency prides itself on its commitment to community engagement, personalized client experiences, and professional integrity. With a strong focus on developing long-term relationships, the company combines industry expertise with a customer-centric approach to help clients protect what matters most to them. The agency operates under the guidance of Krina Mallgren, a seasoned State Farm Agent who fosters a collaborative and supportive work environment where all team members are valued and encouraged to grow.\n\nWe are currently seeking a highly organized and motivated individual to join our team as a Receptionist - State Farm Agent Team Member. This full-time position offers a competitive salary ranging from $44,000 to $50,000 per year and includes various benefits such as license reimbursement, 401(k) plan, a performance-based bonus system, flexible scheduling, paid time off, and opportunities for professional development and advancement within the agency. As a key player in the daily operations, the receptionist will be responsible for ensuring a warm and welcoming atmosphere for all visitors and callers, managing appointment scheduling, maintaining office communications, and supporting the team with administrative duties. The role requires a candidate who is detail-oriented, able to handle multiple tasks efficiently, and capable of engaging customers in meaningful conversations about insurance needs. This position offers a fantastic opportunity to launch or advance a career within the insurance industry while being supported by a well-established and reputable agency committed to employee growth and satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Willingness to learn about the insurance industry
  • Positive attitude and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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