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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $30.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunity for advancement
Training and Development

Job Description

Mathis Insurance and Financial Services Inc is a reputable and well-established insurance agency dedicated to providing comprehensive insurance and financial services tailored to our customers' unique needs. Located in Vacaville, CA, our agency operates with a customer-first mindset, focusing on helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a second-generation State Farm agent, our office represents the core values of integrity, service, and community involvement that have enabled us to build strong, lasting relationships with our clients. We offer a wide range of insurance and financial products, including auto insurance, home... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM
  • Comfortable with customer interaction and sales

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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