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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $30.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunity for advancement
Training and Development

Job Description

Mathis Insurance and Financial Services Inc is a reputable and well-established insurance agency dedicated to providing comprehensive insurance and financial services tailored to our customers' unique needs. Located in Vacaville, CA, our agency operates with a customer-first mindset, focusing on helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a second-generation State Farm agent, our office represents the core values of integrity, service, and community involvement that have enabled us to build strong, lasting relationships with our clients. We offer a wide range of insurance and financial products, including auto insurance, home insurance, life insurance, retirement planning, business insurance, health insurance, and renters insurance. Our commitment to excellence and personalized service allows us to stand out in the competitive insurance market while fostering a supportive and energetic workplace environment.

We are currently seeking a dynamic and highly motivated individual to join our team as a receptionist. This role is essential in creating a welcoming and professional atmosphere for clients and visitors, ensuring that every interaction is positive and reflects the high standards of our agency. As the first point of contact, the receptionist will play a vital role in managing communications, facilitating smooth office operations, and supporting the team with various administrative duties. The ideal candidate is organized, detail-oriented, and possesses excellent interpersonal skills combined with the willingness to learn and grow within the insurance industry. This is an outstanding opportunity for someone looking to build a meaningful career with advancement prospects in a growing agency that values teamwork, entrepreneurial spirit, and a fun yet productive work culture. The position offers competitive hourly compensation of $30.00 per hour and a flexible schedule to accommodate work-life balance.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM
  • Comfortable with customer interaction and sales

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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