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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Renae Haug - State Farm Agent is a well-established insurance agency located in Bismarck, ND, committed to providing exceptional insurance and financial services to our community. As part of the larger State Farm network, we specialize in helping clients manage the risks of everyday life, recover from unforeseen events, and work towards securing their financial futures. Our services include auto, home, and life insurance as well as retirement planning. We pride ourselves on creating a supportive and professional environment where both our clients and team members feel valued and supported. Our team’s mission is centered around personalized service, trust, and dependable solutions tailored to each client’s unique needs.

We are currently seeking a dedicated and organized Receptionist to join our team. This role is crucial as the first point of contact for our clients, playing an integral role in maintaining a positive and efficient office environment. The Receptionist will be responsible for greeting clients warmly both in person and over the phone, managing appointment schedules, handling inquiries, maintaining client records, and assisting the team with various administrative and sales support tasks. The ideal candidate will be highly organized, possess excellent communication and interpersonal skills, and be comfortable engaging in basic sales conversations with prospective and existing clients. This position offers an excellent opportunity to grow within the insurance industry in a supportive setting with flexible hours.

The compensation for this position ranges from $36,000 to $45,000 annually, reflecting our commitment to competitive salary and reward for performance. In addition to salary, team members enjoy a range of benefits including Simple IRA, license reimbursement, performance-based bonuses, health insurance, paid time off, and opportunities for training and development. Flexibility is a key feature of this role, supporting a healthy work-life balance for our employees. As State Farm agents hire their own staff independently, you will be joining a close-knit team dedicated to professional excellence and client satisfaction. This position is perfect for a motivated individual eager to start or continue a career in insurance, offering hands-on experience and advancement potential within a respected agency.

Job Requirements

  • High school diploma or equivalent
  • previous experience in receptionist or customer service role
  • excellent verbal and written communication skills
  • ability to multitask and stay organized
  • customer-oriented attitude
  • basic computer proficiency including Microsoft Office and CRM
  • reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • excellent communication and interpersonal skills
  • strong organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • provide excellent customer service and follow up on client needs
  • support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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