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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $30,000.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Shane Dekle - State Farm Agent is a well-established insurance agency rooted in a 50-year legacy of dedicated service to the Athens community. Founded and led by Shane Dekle, a lifelong Athens resident and University of Georgia graduate, the agency prides itself on building strong, trusted relationships with individuals and families. The agency's mission focuses on helping clients manage everyday risks, recover from unforeseen events, and achieve their dreams by providing personalized insurance and financial services. These services encompass a range of coverage options, including auto insurance, home insurance, life insurance, and business insurance, catering to varied client needs. The agency is also well-integrated into the local community, actively supporting organizations such as the Athens Farmers Market, Rotary Club, and the Athens Area Chamber of Commerce. The office culture nurtures integrity, customer care, and community involvement, creating a supportive and engaging work environment.

The role of Receptionist - State Farm Agent Team Member is pivotal within this dynamic agency. The position offers a competitive annual salary ranging from $30,000 to $65,000 and is designed for individuals passionate about providing exceptional customer service in a fast-paced office setting. This full-time role requires a highly organized and detail-oriented professional who excels in managing multiple tasks simultaneously and thrives on contributing positively to a collaborative team atmosphere. The receptionist will serve as the frontline representative of the agency, warmly greeting clients both in-person and via phone, scheduling appointments efficiently, and facilitating smooth office communications. In addition to administrative responsibilities, this role involves engaging with prospective and existing clients in sales conversations to identify insurance opportunities, thus contributing directly to the agency's growth. The ideal candidate is eager to grow within the insurance industry, embraces a learning mindset, and is motivated to support an energetic, fun, and growth-oriented team. This opportunity is perfect for someone seeking a meaningful career rather than just a job, offering prospects for advancement and continuous professional development through training and development programs. A bilingual Spanish speaker is preferred to better serve the diverse client base. The agency fosters a vibrant and energetic environment where hard work results in both personal and professional rewards. Potential employees will find a workplace that values their contributions and invests in their success, making this an excellent opportunity to build a rewarding career within a respected local institution.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage time effectively
  • Basic proficiency with computers and office software
  • Willingness to learn about the insurance industry

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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