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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $30,000.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Shane Dekle - State Farm Agent is a well-established insurance agency rooted in a 50-year legacy of dedicated service to the Athens community. Founded and led by Shane Dekle, a lifelong Athens resident and University of Georgia graduate, the agency prides itself on building strong, trusted relationships with individuals and families. The agency's mission focuses on helping clients manage everyday risks, recover from unforeseen events, and achieve their dreams by providing personalized insurance and financial services. These services encompass a range of coverage options, including auto insurance, home insurance, life insurance, and business insurance, catering to varied client needs. The... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage time effectively
  • Basic proficiency with computers and office software
  • Willingness to learn about the insurance industry

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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