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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,000.00 - $40,000.00
Work Schedule
Standard Hours
Benefits
Licensing paid by agency
401(k)
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Chris Bolton - State Farm Agent is a leading insurance agency committed to providing outstanding service and comprehensive insurance solutions to the Phoenix, AZ community. As part of a nationwide network of independent State Farm agents, Chris Bolton's agency specializes in offering a variety of insurance and financial products including auto, home, life insurance, and retirement planning services. Driven by a mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams, the agency prides itself on a customer-first approach, focusing on personalized service and expert guidance tailored to individual needs.
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Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service role
- Strong communication skills
- Ability to multitask and organize effectively
- Basic knowledge of Microsoft Office and CRM software
- Willingness to learn about insurance products
- Ability to engage comfortably in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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