Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,000.00 - $40,000.00
Work Schedule
Standard Hours
Benefits
Licensing paid by agency
401(k)
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Chris Bolton - State Farm Agent is a leading insurance agency committed to providing outstanding service and comprehensive insurance solutions to the Phoenix, AZ community. As part of a nationwide network of independent State Farm agents, Chris Bolton's agency specializes in offering a variety of insurance and financial products including auto, home, life insurance, and retirement planning services. Driven by a mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams, the agency prides itself on a customer-first approach, focusing on personalized service and expert guidance tailored to individual needs.
The agency is currently seeking a responsive and organized Receptionist - State Farm Agent Team Member to join their dynamic team. This role offers a salary range of $36,000 to $40,000 annually and is ideal for candidates eager to grow within the insurance industry. The Receptionist will serve as the welcoming first point of contact for customers both in person and by phone, playing a crucial role in delivering a positive customer experience. The successful candidate will manage appointment scheduling, assist with office communications, and support various administrative projects. Moreover, this role includes engaging with prospective and current customers to identify opportunities to provide insurance products and services, which means the candidate should be comfortable participating in sales-related conversations.
This position is perfect for a detail-oriented individual with excellent communication skills and the ability to multitask in a fast-paced office environment. The agency emphasizes team collaboration and continuous development, offering extensive training and professional growth opportunities. Additionally, employees benefit from agency-paid licensing, competitive compensation, bonuses linked to performance, a 401(k) plan, paid time off, and a clear pathway for advancement within the team. Joining Chris Bolton’s team means becoming part of a supportive workplace culture dedicated to helping customers achieve peace of mind and financial security through reliable insurance solutions.
The agency is currently seeking a responsive and organized Receptionist - State Farm Agent Team Member to join their dynamic team. This role offers a salary range of $36,000 to $40,000 annually and is ideal for candidates eager to grow within the insurance industry. The Receptionist will serve as the welcoming first point of contact for customers both in person and by phone, playing a crucial role in delivering a positive customer experience. The successful candidate will manage appointment scheduling, assist with office communications, and support various administrative projects. Moreover, this role includes engaging with prospective and current customers to identify opportunities to provide insurance products and services, which means the candidate should be comfortable participating in sales-related conversations.
This position is perfect for a detail-oriented individual with excellent communication skills and the ability to multitask in a fast-paced office environment. The agency emphasizes team collaboration and continuous development, offering extensive training and professional growth opportunities. Additionally, employees benefit from agency-paid licensing, competitive compensation, bonuses linked to performance, a 401(k) plan, paid time off, and a clear pathway for advancement within the team. Joining Chris Bolton’s team means becoming part of a supportive workplace culture dedicated to helping customers achieve peace of mind and financial security through reliable insurance solutions.
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service role
- Strong communication skills
- Ability to multitask and organize effectively
- Basic knowledge of Microsoft Office and CRM software
- Willingness to learn about insurance products
- Ability to engage comfortably in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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